Medical Office Assistant - Sumter Multispecialty

Medical University of South Carolina•Charleston, SC

3d•Onsite

About The Position

Provide administrative coverage at the front desk of the Clinic including monitoring the clinic appointment line to schedule appointments for clients from outside medical, hospital, and correction systems. Answer multiline telephones, take payments from clients for clinical services, complete client registration and documentation, and schedule interpreters for clients. Retrieve billing charges. This position is responsible for the efficient operations of the physician medical office, including scheduling, patient registration, telephone triage, medical records, billing, and collections. It also involves coordinating and participating in daily clinic preparation, patient identification, check-in/out, charge posting, cash management, and appointment scheduling. The role also includes customer service, message distribution, ancillary scheduling and preparation, and referrals management.

Requirements

High school diploma or equivalency plus one year of patient care experience in a health care facility
Certified Nursing Assistant
Successful completion of a Nursing Assistant or Medical Assistant course at an accredited institution or equivalent training
EMT or Paramedic certification
Bachelor's degree

Responsibilities

Provide administrative coverage at the front desk of the Clinic
Monitor the clinic appointment line
Schedule appointments for clients from outside medical, hospital, and correction systems
Answer multiline telephones
Take payments from clients for clinical services
Complete client registration and documentation
Schedule interpreters for clients
Retrieve billing charges
Ensure efficient operations of the physician medical office
Perform duties including scheduling, patient registration, telephone triage, medical records, billing, and collections
Coordinate and participate in daily clinic preparation process
Manage patient identification, check-in/out, charge posting, cash management, and patient appointment scheduling
Provide customer service
Handle message distribution
Manage ancillary scheduling and preparation
Manage referrals