Medical Office Assistant

TEKsystems•Arlington, VA

10d•$31 - $35•Onsite

About The Position

Teksystems is currently hiring for a Medical Office Assistant in the Arlington, VA area! This role assists providers with patient preparation prior to their examination. The Medical Office Assistant provides clerical support and serves as backup for the Patient Services Coordinator or other team members as needed. They participate in daily team huddles to review and prepare for scheduled patient visits. This role screens all patients, regardless of visit type, for preventative care needs, ongoing support, barriers to care, safety concerns, and potential fall risk. The Medical Office Assistant conducts surveillance for transitions of care, urgent/emergent care, or follow up tasks such as retrieval of documents associated with referrals/testing. They also conduct motivational interviews that include patient screening and/or coaching on disease management ability, identify potential behavioral health needs of patients using appropriate screening tools and notify the provider of findings. Additionally, the Medical Office Assistant participates in population management activities including an awareness of the populations served and engages the patient in self-management support, care/health goal setting, pre-visit planning, and the capturing of information that leads to health care improvement activities. This role also contacts insurance companies for Pre-authorizations for patient medications and specialty referrals including insurance authorization. The Medical Office Assistant demonstrates behavior consistent with the mission, vision, goals, SPIRIT values, objectives, and patient care philosophy.

Requirements

3+ years as a medical office assistant
1+ years on the clinic operations side
Critical thinking, looking for someone to ask intuitive questions around the role
Certifications would be required pending years of experience

Nice To Haves

clinical experience is preferred
Any experience in Athena is a big plus

Responsibilities

Assists providers with patient preparation prior to their examination
Provides clerical support and serves as backup for the Patient Services Coordinator or other team members as needed.
Participates in daily team huddles to review and prepare for scheduled patient visits.
Screens all patients, regardless of visit type, for preventative care needs, ongoing support, barriers to care, safety concerns, and potential fall risk.
Conducts surveillance for transitions of care, urgent/emergent care, or follow up tasks such as retrieval of documents associated with referrals/testing.
Conducts motivational interviews that include patient screening and/or coaching on disease management ability
Identifies potential behavioral health needs of patients using appropriate screening tools and notifies provider of findings.
Participates in population management activities including an awareness of the populations served and engages the patient in self-management support, care/health goal setting, pre-visit planning, and the capturing of information that leads to health care improvement activities.
Contacts insurance companies for Pre-authorizations for patient medications and specialty referrals including insurance authorization.
Demonstrates behavior consistent with the mission, vision, goals, SPIRIT values, objectives, and patient care philosophy.