Medical Office Assistant
About The Position
CBI Health is Canada’s leading community healthcare provider, and our passionate team is at the heart of what we do. Every day, our 13,000 staff make a meaningful difference in our clients’ lives as we live the core values that define us: heart, respect, reliability, teamwork and innovation. Along with mentoring and continuous learning opportunities to help advance your career, we are building a culture of inspiration, recognition and celebration for the meaningful work our team does every day, all across the country. Join the new CBI Health and find where your better begins. Learn more at cbihealth.ca. This is a full time position located in Ajax (65 Bayly St west, Ajax ON) - it will consist of day shifts/3-4 days in clinic with remainder remotely/37.5hrs. CBI Health's Rehabilitation Services supports both the physical and mental health and well-being of Canadians from coast to coast. We offer personalized rehabilitation services to help our clients live a healthy, active and independent lifestyle. We provide community-based rehabilitation including physiotherapy, sports medicine, osteopathic and chiropractic care for our clients, helping them regain mobility and enjoy a better quality of life. Our services focus on the individual, meaning we design our treatment plans around unique needs and goals, adhering to best practices and consistently delivering the highest standards of quality care for the best possible outcomes for our clients. Are you an experienced office administrator with a strong commitment to the highest quality customer service? If so, CBI Health has an excellent opportunity to apply your skills. As a Medical Office Assistant at our Ontario Assessment Clinic, you will build upon your past administrative experience to ensure our office operates at peak efficiency while upholding our high standard of client-centred care. The range for this role is expected to be $18.00-23.00 per hour. The rate will be commensurate with the successful candidate’s education and experience.
Requirements
- A diploma in Medical Office Administration
- Experience in customer service and a commitment to high-quality client care
- Punctuality and an excellent attendance record
- Commitment to being reliable, responsible and eager to learn
- Comprehensive knowledge of healthcare as well as organizational/specialist office practices, procedures and standards
- An ability to prioritize, recognize and use good judgment when appropriate
- Proficiency in English, both written and verbal
- Excellent organizational and time management skills
- Well developed interpersonal skills, including the ability to handle multiple duties
- The ability to maintain confidentiality
- A pleasant and courteous approach to interacting with clients in person and on the phone
- Keyboarding at 40 w.p.m.
- An ability to adapt in a fast-paced, demanding specialist office needs
Nice To Haves
- Previous EMR (Accuro) and specialist office experience are assets
Responsibilities
- Provide excellent customer service
- Schedule appointments
- Process referrals
- Answer and triage phone calls
- Electronic faxing, scanning, filing and chart prep
- Exam room prep
Benefits
- Continuous learning and skills development, including management opportunities
- Training and mentoring from a national network of experts
- Competitive compensation with comprehensive benefits and rewards package, including group health, dental and vision benefits, paid 100% by the employer
- Flexible hours, which allow work-life balance and focus on quality of life
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
