Medical Office Assistant , Cancer Center

University Hospital, Newark NJ•Newark, NJ

22h•$23 - $24•Onsite

About The Position

The primary purpose of the Medical Office Assistant position is to provide support with the daily activities of the clinic including answering phones and routing calls, scheduling appointments, patient referrals, greeting and registering patients. Responds to requests and questions from hospitals, patients and referring physician offices. Assists with billing and record retention activities.

Requirements

High school diploma or GED required
Minimum of two (2) years of progressively responsible clerical experience required
Receptionist duties
Scheduling responsibilities
Strong computer skills required
Proficiency in Microsoft Office (MS Office)
Experience with electronic registration and medical record systems
Excellent customer service skills required
Ability to multitask effectively
Ability to present information clearly in: One-on-one settings, Small group situations

Nice To Haves

Associate degree preferred
Experience in a medical office setting preferred
Some billing experience
Bilingual skills (Spanish, Portuguese, or French) preferred

Responsibilities

Greets patients and visitors in a prompt and courteous manner, explaining clinic procedures, answering routine questions, and facilitating adherence to schedule of appointments.
Accurately schedules/cancels/confirms patients’ appointments according to the criteria of the department.
Registers patients completely and accurately.
Answers phone calls, takes accurate messages, and refers caller or message to appropriate party.
Assists with billing procedures and forms, assists in the preparation of documents and forms sent to/received from referring physician directed.