Float Medical Office Assistant , per diem

UR Medicine Thompson Health•Canandaigua, NY

15h•Hybrid

About The Position

Float Medical Office Assistant, per diem. Are you looking to make a real difference in the lives of others, using cutting-edge medical technology in an empowering and supportive work environment? Join our growing and well respected community health system and enjoy competitive pay, high patient and staff satisfaction levels, excellent infection control support and compliance, and a very supportive, friendly environment. Schedule: Varying hours based on business need and which location. Will travel between 14 different practices within the Finger Lakes Region (approx. 25 minute radius from Thompson Hospital). The Medical Office Assistant (MOA) participates in the multi-disciplinary process of providing care and service to patients and their families via the provision of both administrative support and selected clinical tasks. These tasks include but are not limited to: Supplies inventory, stocking and ordering, rooming patients, taking vitals, performing phlebotomy and EKGs, specimen collection, medical record documentation and otherwise assisting providers with exams and minor surgical procedures, wound cleaning and dressing. Actively supports physicians & nurses & be an enthusiastic participant in departmental meetings & actively identify ways to improve processes & service to patients. Individual must be able to manage demanding workload with accuracy and represent the office and staff professionally. Position requires excellent customer service skills with patients, and their families, other staff, physicians and other providers, management, vendors, and the public. Actively guards the confidentiality of sensitive info including but not limited to the patients, staff and the health system.

Requirements

High School Diploma required.
BLS certification required.

Nice To Haves

Medical secretarial experience preferred.
MOA experience preferred.
Medical background preferred.
Computer knowledge and skills including but not limited to Outlook and Microsoft Office preferred.
Graduate of an approved program for certification of Medical Office Assistants preferred.
CMOA certification preferred
Phlebotomy skills preferred or ability to attain phlebotomy clearance once employed.
Strong EMR experience preferred.
Knowledge of multiple insurance policies, administrative requirements, copayments, benefit coverage and their application to multiple patients for multiple scenarios as presented in practice setting is strongly preferred.

Responsibilities

Supplies inventory, stocking and ordering
Rooming patients
Taking vitals
Performing phlebotomy and EKGs
Specimen collection
Medical record documentation
Assisting providers with exams and minor surgical procedures
Wound cleaning and dressing
Actively supports physicians & nurses
Enthusiastic participant in departmental meetings
Actively identify ways to improve processes & service to patients
Manage demanding workload with accuracy
Represent the office and staff professionally
Provide excellent customer service skills with patients, and their families, other staff, physicians and other providers, management, vendors, and the public
Actively guards the confidentiality of sensitive info including but not limited to the patients, staff and the health system
Makes every effort to satisfy the needs of patients and families in a patient-centered, friendly manner.
Develop and maintain a collaborative working relationship with patients, families, coworkers and medical staff, management and other health system departments.
Provide care appropriate to the age of those patients served in a primary or specialty care office setting.
Demonstrate knowledge and principles of growth and development over a life span.
Assure business components of the practice are maintained at an efficient and effective level.
Complete job assignments independently
Act as a supportive, engaged participant in team based work and meetings.
Ensure all Hospital, State, Federal and other regulatory requirements are met as per his/her job function.
Remain current with certification requirements if certified
Travel to other Practices upon management request.
Guard the confidentiality of sensitive information.
Avoid mistakes through attention to detail.