Medical Office Assistant
About The Position
The Medical Office Assistant (MOA) is an integral member of the clinical care team, committed to providing high-quality, patient-centered care. Under the supervision of licensed providers and the practice manager, the MOA performs clinical and support duties in accordance with NYS guidelines within a team-based, integrative care environment. The MOA supports efficient patient flow, patient safety, satisfaction, and assists with front-end duties as needed. As a key member of our clinical team, you’ll play a vital role in supporting patient care and keeping our practice running smoothly. Your day-to-day work will directly impact our patients’ health and experience.
Requirements
- High School diploma and/or GED required
- Graduation from a NYS-accredited Medical Assistant program is required
- BCLS certification (in-person training only, American Heart Association)
- Strong clinical skills including phlebotomy and aseptic technique
- A team-first attitude and commitment to providing respectful, quality care
Nice To Haves
- Current Medical Assistant certification preferred (NHA, AMT, AAMA, NCCT)
Responsibilities
- Prepare exam rooms: sanitize, stock supplies, and ensure medications/vaccines are ready for the day
- Review upcoming appointments and identify gaps in care (mammograms, colonoscopies, immunizations, etc.)
- Escort patients to rooms and manage patient flow to maximize efficiency
- Take and record vitals, patient history, allergies, medications, and current concerns
- Assist with procedures, including EKGs, Holter monitors, and in-office testing
- Collect and process lab specimens; track and document results
- Perform quality control on equipment and testing materials
- Help at the front desk when needed — greeting patients, answering phones, verifying insurance
- Collaborate with providers and the care team to ensure the best patient outcomes
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
