Medical Office Assistant - Hermitage
Medicentres Canada Inc.•Edmonton, AB
•Onsite
About The Position
Medicentres is a growing network of healthcare clinics dedicated to providing accessible healthcare. We are seeking to change the way healthcare is delivered in Canada by using technology to improve the patient experience. By choosing to belong at Medicentres, you will join a team of passionate, like-minded people enjoying a challenging and rewarding career in the ever-changing health care industry. The Medical Office Assistant is responsible for providing exceptional customer service to our patients, as well as providing support to physicians and medical staff.
Requirements
- High school diploma or equivalent
- Recent customer service experience
- Experience with Med Access or Electronic Medical Records
- Excellent verbal and written communication skills
- Problem solving skills
- Must be able to handle confidential information in compliance with the Health Information Act
Nice To Haves
- Medical Office Assistant Qualification is an asset.
- Proficiency in medical terminology is an asset
Responsibilities
- Answering phones, greeting and registering patients
- Responding to patient enquiries in person and by phone
- Initiating forms, creating billings, and collecting payment for services not covered by insurance
- Escorting patients to exam or treatment rooms and preparing patients for physician.
- Cleaning and preparing exam and treatment rooms between patient visits
- Setting up and assisting with minor procedures including PAPs, pelvic examinations/IUD’s
- Performing diagnostic testing as ordered by the physician including urinalysis
- Performing Blood pressure readings (using automated BP monitor), temperature readings, height and weight measurements as ordered by the physician
- Scheduling and notifying patients of appointments
- Scanning patient documents into electronic medical records as required
- Opening mail, receiving faxes, and distributing as appropriate
- Completing daily, monthly and weekly chore lists as required
- Performing other duties as assigned
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
