Medical Office Assistant, Ophthalmology

UT Southwestern Medical Center • Dallas, TX

2d • Onsite

About The Position

The Department of Ophthalmology is seeking a Medical Office Assistant to support their Ophthalmology Clinic team. This role will provide back office support to include: administrative support, uploading information into Epic, completing required patient care documents, contacting patients to confirm appointments and ensure they bring medical records and imaging to appointments. Strong computer skills are necessary in this role. There is no direct patient contact. This role is Monday – Friday 8 – 5, 100%25 in office.

Requirements

• High School Diploma or equivalent
• 1 year of patient care experience in a physician office practice or Completion of Medical Assistant training (will accept completion of EMT or Paramedic Training Program)
• (BLS) BASIC LIFE SUPPORT certification, course accredited by the American Heart Association (AHA) or American Red Cross (ARC) by first day of employment Upon Hire

Nice To Haves

• Strong computer skills are necessary in this role.

Responsibilities

• Performs procedures such as visual acuity, eye muscle balance, developmental and/or musculoskeletal screening.
• Draws blood specimens from patients and performs related clinical duties.
• Escorts or transports patients to exam or treatment rooms.
• Assists in care of patients by preparing exam rooms for patient care, facilitating use of diagnostic equipment, and ensuring availability of needed patient information, such as reports of diagnostic exams and medical records.
• Takes, records, and reports patient vital signs using medical equipment.
• Inspects equipment and facilities visually and physically to ensure patient safety and proper functioning of all equipment.
• Serves as preceptor and resource for newly-hired medical assistants by actively participating in their integration and assimilation into the department.
• May provide occasional working supervision to non-licensed medical and/or clerical office support personnel.
• Functions as a clinic safety officer, verifying each employee's knowledge of fire safety and the evacuation plan for the work area.
• Responds to patient questions regarding their accounts, billing, and insurance.
• Documents patients care interventions and education in medical records.
• Performs variety of administrative/clerical duties, such as receiving and scheduling patient appointments, distributing mail, and preparing reports and correspondence.
• Ensures appropriate patient consent and authorization forms are obtained for research and/or medical treatment.
• Maintains current customer service, clinical, and technical skills by attending training programs and seminars to continue level of competency and ensure compliance with departmental policies and procedures.
• Maintains adequate stock of supplies as required for work area.
• Performs other duties as assigned.

Benefits

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100%25 coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED