Medical Office Assistant

St. Michael's Health Group•Edmonton, AB

6d•Onsite

About The Position

St. Michael’s Health Group (SMHG) is a leading seniors’ housing and long-term care facility dedicated to providing compassionate, high-quality care to our senior residents. We are dedicated to providing wellness-focused holistic care and offer several levels of accommodation in multiple facilities and various programs in Edmonton and the surrounding area. We at the Hope Medical Clinic, St. Michael’s Health Care Services, are excited to invite applications for a temporary part-time Medical Office Assistant. We are looking for an experienced professional with a warm, welcoming personality, strong communication skills, and a passion for providing excellent client service to be the first point of contact in our department. This role is based at our Hope Medical Clinic, located at 7404 – 139 Avenue NW, Edmonton, Alberta, and reports directly to the Senior Manager, Healthcare Services.

Requirements

A minimum of three years recent Medical Office Assistant experience.
A Medical Office Assistant certificate is required.
A current and clear Criminal Records Check with Vulnerable Sector Check that has been obtained no more than 90 calendar days prior to the hire date.
A tuberculosis screening that has been completed no more than 12 months prior to the hire date.

Nice To Haves

Experience with HealthQuest is an asset.
Medical Terminology Certificate is an asset.
An interest in a Family Health Clinic environment is preferred.

Responsibilities

Answer phone calls, schedule appointments, and greet clients in a professional manner.
Prepare examination rooms and ensure they are properly stocked and sanitized.
Escort clients to examination rooms and assist them as needed, and perform basic pre-exam intake (eg. taking vital signs like blood pressure, height and weight).
Assist physicians during examinations and procedures, as required.
Perform basic point-of-care testing as directed (eg. urine dipsticks, rapid strep tests, glucose checks).
Ensure client medical records are updated, maintained according to privacy standards and available for attending physicians.
Review, organize and flag incoming lab results, diagnostic imaging and specialist notes for physician review and sign-off.
Process, send and track outpatient specialist referrals and coordinate diagnostic testing appointments for clients.
Manage pharmacy fax requests and process physician-approved prescription renewals.
Submit and track medical billing claims (eg. provincial or private insurance) and process payments for non-insured services.
Monitor and order clinical and office supplies to keep inventory adequately stocked.
Duties as assigned.