About The Position

The Toledo Clinic's Psychiatry Practice is seeking a part-time Medical Office Assistant. This position will handle the day to day administrative office duties such as checking patients in and out, answer phones, schedule appointments, and medication pre-authorizations. Clinical responsibilities are minimal but will include: rooming patients and taking vitals. Performs various clerical duties to support the operation of the office. Rooms patients and takes vitals. Works under the supervision of the Physician.

Requirements

  • Previous experience in a medical office is required
  • Consistently arrives at work on time and adheres to regular work schedule
  • Answering phones - courteously and professionally
  • Scheduling appointments, lab tests, etc.
  • Verifying referrals and/or pre-certifications
  • Process medication pre-authorizations
  • Updating insurance information
  • Answering general patient questions
  • Taking messages accurately and relaying to appropriate personnel
  • Escorting patients to exam room
  • Takes patient vitals
  • Adheres to all Toledo Clinic policies and procedures
  • Consistently arrives at work in appropriate/professional attire
  • Completes all tasks within established time frame
  • Excellent communication, phone, and organizational skills required
  • Computer skills helpful
  • Seeks appropriate tasks when primary tasks are completed and assists co-workers as needed
  • Demonstrates adaptability to expanded roles
  • HS diploma or GED required

Nice To Haves

  • Previous clerical experience in a medical office

Responsibilities

  • Checking patients in and out
  • Answering phones
  • Scheduling appointments
  • Medication pre-authorizations
  • Rooming patients
  • Taking vitals
  • Verifying referrals and/or pre-certifications
  • Updating insurance information
  • Answering general patient questions
  • Taking messages accurately and relaying to appropriate personnel
  • Escorting patients to exam room
  • Collecting co-pays
  • Preparing and/or submitting charge tickets
  • Preparing and cleaning exam rooms
  • Sorting and filing patient charts
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