Medical Office Assistant II - Surgery

University of Maryland Emergency Medicine•Annapolis, MD

19h•$35,300 - $52,900

About The Position

Assists physicians and nursing staff in the care of patients. Performs various patient care activities, including assisting with patient flow, taking vitals, giving injections, and other needs as required. Maintains nurses' stations, exam and procedure rooms. Performs various front desk and clerical duties in a medical office including such functions as complete demographic and insurance registration, charge entry, scheduling patients and/or verifying insurance information. Must be fully certified in patient registration. Where the electronic system is in use, this position will utilize the system as documented in the department and/or FPI standard operating procedure and process; and other duties assigned.

Requirements

Graduation from an accredited training program (school) or 3-5 years of supervised work experience in a medical setting.
Medical Assistant certification (such as NAHP, NCCT, AAMA, NHA, AMT, etc.) is required
Demonstrated skill in venipuncture
Ability to perform all medical assisting responsibilities under state and faculty guidelines
CPR certification required
General understanding and application of basic accounting principles
PC proficiency
Strong customer service skills
Accurate data entry skills
Current knowledge of payer requirements for referrals and pre-authorization

Nice To Haves

High school diploma or general education degree (GED) preferred
Medical terminology preferred
Knowledge of GE, EPIC or similar computerized billing system

Responsibilities

Gathers and documents brief history and chief complaint in the medical record.
Follows established guidelines to obtain necessary testing based on the chief complaint prior to the exam. Prepares patient for examination by the health care provider.
Performs routine office testing, including but not limited to; phlebotomy, sweat and hydration tests, urinalysis, vision testing, hearing screening, pulmonary function testing, temperature, pulse and blood pressure.
Assists provider with procedures and minor surgical procedures.
Obtains necessary blood and urine specimens.
Administers and documents injections and other medications given.
Assists provider with clarification of patient instruction such as, diagnostic test preparation, and medication administration.
Exhibits compassion and empathy for all patients and families at all times.