Medical Office Assistant I, (A266044-2), 204, Diabetes Prevention

City of Laredo•Laredo, TX

38d•Hybrid

About The Position

This position is grant funded and solely dependent on the availability of grant funds. It provides direct patient support by obtaining vital signs, performing phlebotomy, and assisting with basic clinical procedures. The role contributes to patient-centered care by supporting health promotion, disease prevention, and wellness education, particularly for individuals at risk for or living with chronic conditions such as diabetes. The Medical Office Assistant I delivers training and guidance on disease self-management, nutrition, and physical activity to encourage healthier lifestyles. The position promotes wellness and enhances quality of life through improved patient awareness, early intervention, and preventive care services, while ensuring a safe, professional, and compassionate clinical environment.

Requirements

High school diploma or G.E.D.
Six (6) months of educational training
At least one (1) year of experience in medical office assistant, phlebotomy, or health related field
Proof of TB Test/Screening will be required to be presented prior to employment
Medical Office Assistant or Medical Assistant Certification.
Valid Texas Driver License. If applicant holds an out-of-state license, a State of Texas Driver License must be obtained within 6 months of employment.
Ability to perform blood draws
Ability to communicate effectively, both orally and in writing, in English and Spanish
Ability to establish and effective working relationships
Ability to meet schedules and deadlines of the work
Ability to maintain the confidentiality of information and professional boundaries
Ability to maintain a valid Texas Driver License and a good driving record
Ability to project a positive and professional image of the City of Laredo
Ability to comply with all City of Laredo policies and procedures
Ability to communicate effectively, both orally and in writing
Ability to maintain good health and physical condition sufficient to permit the full performance of the duties of the position
Ability to perform essential functions
Ability to perform other duties as assigned
Knowledge of basic math and money handling
Knowledge of infection control guidelines and PPE use
Knowledge of modern office procedures and methods including computers and applicable software, such as Microsoft Office and AS400
Knowledge of English grammar, spelling, and punctuation
Skill in data management
Skill in conflict resolution and problem solving
Skill in organization and time management
Skill in performing a variety of duties, often changing from one task to another of a different nature

Nice To Haves

Must attach copy of the certification to your application.

Responsibilities

Register patients and program participants; collect intake forms; maintain and update medical and program records; ensure confidentiality in handling all participant information.
Answer phone calls, emails, and inquiries related to laboratory services and health programs; communicate test results and program information clearly and accurately.
Conduct basic health screenings, such as blood pressure, blood glucose, height, weight, and BMI; accurately document results in patient charts and program tracking systems.
Perform blood draws, order laboratory tests, and ensure information is entered accurately; conduct blood draws from homebound patients as needed.
Collect and perform laboratory tests as directed; process patient charges for lab work utilizing internal software; compile and distribute reports as necessary.
Prepare, maintain, and ensure the proper functioning of laboratory and screening supplies and equipment (e.g., glucometers, lancets, cuffs, sanitizing tools); maintain office and medical supply inventories and order additional materials as needed.
Disinfect and sanitize laboratory and office areas, including equipment and furniture, in accordance with safety and infection-control protocols.
Provide administrative and operational support to program and laboratory staff, including filing, data entry, report preparation, and inventory management.
Assist with preparation and delivery of group classes, workshops, and health education sessions by creating handouts, organizing sign-in sheets, setting up presentations, and supporting program staff during sessions.
Welcome participants, explain procedures clearly, respond to questions, and distribute educational materials on healthy living, nutrition, physical activity, and other relevant program topics.
Coordinate and schedule appointments for screenings, follow-ups, program classes, and laboratory services; monitor and record attendance and participation for accurate reporting.
Participate in outreach events and community engagement activities, which may occur outside regular hours or on weekends, to promote health education and program awareness.
Perform other related duties as assigned to support laboratory services, health education, and overall program goals.
Support supervisory direction with professionalism and adaptability, fostering clarity and shared understanding to avoid potential misalignments.
Ability to fulfill off-site work duties by operating a City vehicle or, if approved, a personal vehicle with eligibility for mileage reimbursement in accordance with City policy.