Office Assistant I, Primary Care at Medical Arts Pavilion II
About The Position
ChristianaCare Primary Care at Medical Arts Pavilion II is looking for a detail-oriented, adaptable, and highly organized Medical Office Assistant I with strong communication skills and the ability to proactively solve problems in a fast-paced environment. Primary Care at Medical Arts Pavilion II is in Newark, Delaware. Primary Care at Medical Arts Pavilion II offers a comprehensive practice that includes pediatrics, family medicine, and internal medicine. The team of physicians, assistants, and nurse practitioners provides expert care for newborns, children, and adults, including gynecology, women's health, vaccinations, and physical examinations. MAP 2 - Newark | ChristianaCare The Medical Office Assistant I schedules appointments with attention to insurance, greets patients while collecting necessary information, and processes referrals while maintaining confidentiality.
Requirements
- High School Graduate or GED required
Nice To Haves
- Experience in a medical office setting is preferred but not required
Responsibilities
- Handles payments
- Verifies insurance coverage
- Coordinates referrals
- Reconciles daily appointments and payments
- Manages communications by answering calls, relaying messages, and using EMR systems to coordinate with providers and staff
- Updates patients
- Schedules tests and appointments
- Maintains medical records
- Resolves patient issues
- Supports administrative tasks
- Follows safety protocols
- Additional duties as needed
Benefits
- Comprehensive first-day coverage, including medical, dental, vision, and life insurance
- Caregivers earning under $50,000 pay $0 in paycheck premiums for medical and prescription coverage
- Low deductibles
- $0 copays for unlimited primary care (in-office or virtual) with ChristianaCare providers
- Unlimited urgent care visits at GoHealth facilities
- 32 days of PTO each year, including 7 major holidays, with options to roll over or cash out unused time
- Up to $5,250 per year in tuition reimbursement
- Advanced fertility care through Progyny
- Free maternity education and support
- Up to $5,000 in adoption assistance
- 12 weeks of paid parental leave
- Two retirement plans, including a 403(b) with up to a 50% match
- Company-funded contribution of 3%-5% based on service
- Free financial coaching, counseling, and budgeting support
- Employee assistance program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
