Office Assistant I, Primary Care at Hockessin

Christiana Care Health Services•Hockessin, DE

5d•Onsite

About The Position

ChristianaCare Primary Care at Hockessin is looking for a detail-oriented, adaptable, and highly organized Medical Office Assistant I with strong communication skills and the ability to proactively solve problems in a fast-paced environment. ChristianaCare Primary Care at Hockessin provides comprehensive primary medical care for adults and children, including vaccinations, physical examinations, and minor medical procedures.

Requirements

High School Graduate or GED required.
Strong communication skills.
Detail-oriented.
Adaptable.
Highly organized.
Ability to proactively solve problems in a fast-paced environment.

Nice To Haves

Experience in a medical office setting is preferred but not required.

Responsibilities

Schedules appointments with attention to insurance.
Greets patients while collecting necessary information.
Processes referrals while maintaining confidentiality.
Handles payments.
Verifies insurance coverage.
Coordinates referrals.
Reconciles daily appointments and payments.
Manages communications by answering calls, relaying messages, and using EMR systems to coordinate with providers and staff.
Updates patients.
Schedules tests and appointments.
Maintains medical records.
Resolves patient issues.
Supports administrative tasks.
Follows safety protocols.
Additional duties as needed.

Benefits

Comprehensive, First-Day Health Coverage: Comprehensive first-day coverage, including medical, dental, vision, and life insurance.
Caregivers earning under $50,000 pay $0 in paycheck premiums for medical and prescription coverage.
Low deductibles, plus $0 copays for unlimited primary care (in-office or virtual) with ChristianaCare providers and unlimited urgent care visits at GoHealth facilities.
Generous Paid Time Off: 32 days of PTO each year, including 7 major holidays, with options to roll over or cash out unused time.
Tuition Reimbursement for Career Growth: Up to $5,250 per year in tuition reimbursement.
Grow Your Family with Confidence: Advanced fertility care through Progyny, free maternity education and support, plus up to $5,000 in adoption assistance.
Paid Parental Leave: 12 weeks of paid parental leave to support your growing family, after one year of service.
Retirement Planning & Financial Well-Being: Access two retirement plans, including a 403(b) with up to a 50% match and a company-funded contribution of 3%-5% based on service.
Free financial coaching, counseling, and budgeting support.
Employee Assistance Program.