Medical Office Administrator – Insurance Authorization Specialist (Temp)-FlexStaff

Northwell Health•East Meadow, NY

10d•Onsite

About The Position

FlexStaff is seeking a Medical Office Administrator for our Client, a Prosthetics and Orthotics Lab, located in East Meadow. This is a temporary position with a flexible schedule, Monday-Friday 8:30 am to 5:30 pm. The role involves providing clerical support, managing office supplies and files, training and supervising administrative staff, obtaining insurance information and pre-authorizations, verifying billing accuracy, reviewing clinician charts, coordinating schedules, and assisting with office operations. The position also involves performing other duties or special projects as assigned.

Requirements

Complete understanding of medical reimbursement and terminology.
Strong knowledge of state, federal and regional collection, and reimbursement laws where applicable.
Experience with patient financial counseling.
The ability to train/coach others in these skills.
Strong interpersonal, oral (including telephone) and written communication skills.
Understanding of medical reimbursement and terminology and a complete understanding of general office duties.
Basic understanding of administrative and clerical procedures and systems.
Advanced computer skills including Windows based office technologies and automated billing systems.
Proficient with Microsoft Office Suite or related software.
The ability to train/coach others in these skills.
Ability to use all necessary office equipment, facsimile machines, calculator, postage machine, copiers, scanner.
The ability to train/coach others in these skills.
Extensive knowledge of office management procedures.
Excellent verbal and written communication skills.
Excellent interpersonal and customer service skills.
Excellent organizational skills, attention to detail and ability to manage multiple tasks.
Excellent time management skills with a proven ability to meet deadlines.
High school diploma or equivalent required.
At least three years of administrative and clerical experience required.
At least three years healthcare billing/collections experience required.

Nice To Haves

Associate degree in office administration or related field preferred.
Experience in Orthopedics preferred.
O&P Software (Medflex/OPIE), preferred.

Responsibilities

Provides clerical support when needed to assist clerical staff with assigned administrative duties such as answering phones, sorting and distributing mail, and preparing documents.
Oversees petty cash fund.
Maintains inventory of office supplies; orders new supplies as needed.
Maintains office files; implements an efficient system for other staff to access files and records.
Train, supervise and manage administrative office staff to ensure the highest level of customer service.
Obtain accurate insurance information, verification, and pre-authorization via appropriate method.
Verify that all billing is processed daily and that it is accurate, timely, and fully documented.
Review clinician charts for completeness, accuracy, and compliance with regulations.
Provide or oversee timely reporting of key statistics to management for sales, revenue, cash, and patient flow.
Coordinate scheduling of practitioner schedules to ensure proper coverage of patient appointments and out-of-office calls.
Assists in overseeing the operations for the administrative/clerical staff within the office.
May handle or assist with discipline of employees in accordance with company policy.
Perform other duties or special projects as assigned.