Medical Office Administration- Medical Records
About The Position
United Medical Imaging is a large imaging group with 30 locations across Southern California, serving as leading providers of quality healthcare. Our centers are equipped to treat diagnostics, traumatic, and life-threatening injuries, with a caring and innovative team of healthcare professionals dedicated to improving the health and quality of life of the people we serve. We are looking for experienced Front Desk Administrators & Patient Schedulers who will take care of answering the phone, calling and scheduling patients, verifying insurance and eligibility, etc. This is a full-time, non-exempt position, Monday through Friday, with Saturdays on rotation. Multiple locations are available across Southern California. The ideal candidate is a positive, pleasant, and personable team worker who can also work under pressure and is skilled in working at the back office if the need arises.
Requirements
- Administrative experience in an office setting
- Effective verbal and written communication skills
- Ability to read and comprehend simple, healthcare terminology
- Proven customer service experience and/or training
- Ability to effectively use computer software and technology as required by the member facility including Microsoft Word and Excel
- Ability to understand and become knowledgeable of release of information standards, policies & procedures and HIPAA regulations and to complete work in compliance of these and other standards
- Strong knowledge of health insurance plans as well as benefits verification /authorization
- Proficiency in: Microsoft Word, Excel, Outlook, Access, PowerPoint
- Internet Savvy: excellence in opening files on the web
- High School Diploma (Required)
- Minimum 1 year Scheduling, Medical Records or Front Office experience required or externship in medical field (Desired)
Nice To Haves
- Previous release of information/ filing and scanning medical records, or other related experience in a healthcare environment is preferred
- Knowledge of handling medical records and of basics of scanning and uploading files, downloading and executing is a Plus
- Experience working in Radiology (Preferred)
- Customer Service Experience (Preferred)
- Bilingual candidates (Preferred)
Responsibilities
- Meeting/greeting patients
- Checking in patients
- Processing paper work
- Entering new patients into our computer system
- Creating new patient files
- Filing documents in patients' medical records
- Answering phones, and other clerical duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
101-250 employees
