Medical Manager Patient Scheduling and Insurance Verification

ENT and Allergy Associates of Florida•Boca Raton, FL

16h•Onsite

About The Position

This is an excellent opportunity for an individual looking for a full time, Monday-Friday, 8:00-4:30 medical office management position managing the patient scheduling and insurance verification department in Boca Raton. The ideal candidate will have prior management experience with medical front office, call center and insurance verification. You will be responsible for managing day-to-day departmental operations including scheduling for multiple providers, insurance verifications and updates, communication of financial responsibility to patients, working closely with practice locations staff and managers, workflow process improvements and analytical reporting.

Requirements

Three (3) years' work-related in insurance verification, front office, claims, billing, or call center, management
Experience using Availity and Insurance Payor websites to obtain insurance benefits
Excellent verbal and written communication skills
Strong Analytical Skills
Proficient computer skills and knowledge in Microsoft Office specifically Excel
Excellent Customer Service Skills
Ability to work independently with little or no supervision
Ability to think independently, multi-task and motivate and lead a team of 20+ staff.

Nice To Haves

Bilingual (Spanish) a plus

Responsibilities

Assure appropriate staffing to meet productivity goals
Training and coaching staff
Analyzing current workflows to assure utmost efficiencies
Managing staff productivity, quality and effectiveness
Assuring staff are following organizational policies and procedures
Evaluate departmental performance and implement process improvements when needed
Analytical reporting – Call center statistics, Insurance verifications
Work closely with practice managers/staff to assure we are providing the best service possible