MEDICAL MALPRACTICE INVESTIGATOR - 64085628

State of Florida • Alachua, FL

7d • $42,562 - $43,562 • Onsite

About The Position

The Florida Department of Health’s Division of Medical Quality Assurance, Bureau of Enforcement, is hiring a Medical Malpractice Investigator for its Investigative Services Unit in the Alachua Field Office. This is an anticipated vacancy and an open competitive Career Service opportunity. The position conducts complex medical quality assurance investigations involving alleged violations of practice acts and rules under the Department’s jurisdiction, including alleged malpractice complaints involving medical health care boards. The incumbent reviews complaints and records, interviews relevant parties, prepares investigative reports, and supports administrative and legal proceedings. The role is based in Alachua, Florida, and must be performed in person to effectively carry out its duties. The position may also require emergency duty outside normal work hours or days.

Requirements

• At least one year of investigative experience.
• Three years of professional experience in one or more qualifying fields: investigative work; law enforcement; juvenile or adult criminal justice; regulatory inspections or compliance; resource protection; affirmative action; equal employment opportunity; paraprofessional or higher-level regulatory work; claims adjusting; auditing; financial examining; land appraisal; human relations; personnel; or work as a licensed healthcare professional regulated by the Division of Medical Quality Assurance.
• Must be physically present in the office to effectively perform job duties and responsibilities.
• Proficiency with Word, Excel, PowerPoint, Outlook, computer databases, and the Agency’s compliance management and licensing systems.
• Knowledge of laws, legal codes, court procedures, government rules and regulations, English usage and grammar, and methods of data collection and analysis.
• Ability to communicate effectively verbally and in writing; understand work-related written materials; interview and listen effectively; establish and maintain working relationships; conduct fact-finding research; organize and classify information; and prepare detailed narrative investigative reports.
• Ability to plan, organize, and prioritize work; work independently; investigate and research; inspect and evaluate quality; maintain accuracy and attention to detail; manage time; exercise sound judgment; and maintain strict confidentiality.
• Valid driver license.
• Must satisfactorily complete a background investigation and fingerprinting and participate in direct deposit.
• Must be authorized to work in the United States without employer sponsorship.
• Must learn and communicate effectively in English, orally and in writing.

Nice To Haves

• High school diploma or equivalent.
• Bachelor’s degree from an accredited college or university in a related field. Qualifying professional experience may substitute year for year for the preferred college education.

Responsibilities

• Conduct complex medical quality assurance investigations into alleged violations of practice acts and rules, including complaints of alleged malpractice.
• Initiate subject notification procedures and review and analyze complaint information and documents.
• Prepare subpoenas to obtain medical records and other relevant documents; review medical and hospital records, court records, laboratory reports, peer review records, and other materials.
• Contact and interview complainants, witnesses, and subjects.
• Coordinate investigative activity through legal counsel when requested or directed.
• Prepare comprehensive final, supplemental, and probation investigation reports.
• Coordinate investigations with federal, state, and local law enforcement officials and regulatory agencies as directed.
• Coordinate with and assist Department legal and board staff with administrative hearings, subpoena service, administrative complaints, final orders, and disciplinary enforcement requests.
• Testify or present evidence at administrative hearings, depositions, or trials; serve on the prosecution team as directed.
• Develop and maintain professional contacts with risk managers, hospital administrators, nursing directors, and other healthcare providers.
• Assist with allied health investigations, participate in in-service training, conduct inspections, drug profiles, and undercover investigations, and mentor new investigators as directed.
• Answer public inquiries, make referrals, participate in public speaking engagements, maintain professional contacts, and promote Department goals and mission, including participation in Sterling (Platinum Odyssey) activities and events.
• Perform other duties as required.

Benefits

• Annual and sick leave
• Nine paid holidays and one personal holiday each year
• State group insurance options, including health, life, dental, vision, and supplemental insurance
• Retirement plan options, including employer contributions
• Flexible Spending Accounts
• Tuition waivers

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed