Medical Liaison

Starbridge • Rochester, NY

1d

About The Position

Starbridge is seeking a Medical Liaison for its Residential Services team in Rochester, New York. The role coordinates residents’ medical care and supports their health and well-being by arranging appointments, transportation, follow-up care, and communication among healthcare providers and residential teams. The Medical Liaison maintains medical and medication records in accordance with OPWDD regulations and agency policies, supports medication administration and supply management, and collaborates with nursing and residential staff. The position may also involve direct personal care and physical assistance, including lifting or supporting up to 50 pounds.

Requirements

• High school diploma or equivalent required.
• At least three years of experience supporting people with developmental disabilities.
• Strong organizational, communication, and time management skills.
• Ability to work independently, maintain accurate documentation, and collaborate with healthcare professionals and residential teams.
• Valid New York State driver’s license.
• Access to an insured, registered vehicle.
• Ability to transport individuals and provide physical assistance, including lifting or supporting up to 50 pounds.

Nice To Haves

• Associate’s degree preferred.
• One year of experience providing medical support preferred.
• Current AMAP certification preferred.

Responsibilities

• Coordinate medical and therapy appointments, transportation, follow-up care, and communication between healthcare providers and residential teams.
• Maintain accurate medical records, progress notes, appointment logs, and medication administration records in accordance with OPWDD regulations and agency policies.
• Support medication administration in accordance with AMAP guidelines.
• Monitor medication expiration dates and ensure adequate medication and medical supply inventory.
• Collaborate with the Associate Director of Nursing and residential teams to support Life Plans, Staff Action Plans, and Plans of Nursing Service (PONS).
• Provide direct personal care as needed.
• Report incidents or changes in residents’ health.
• Transport individuals and provide physical assistance as needed.

Benefits

• Generous paid time off that grows with years of service.
• Employer-paid life insurance worth two times the employee’s salary.
• Health coverage, with Starbridge helping cover the cost.
• Dental coverage, with Starbridge helping cover the cost.
• Vision coverage, with Starbridge helping cover the cost.
• Retirement plan available right away, with a 4% Starbridge match after one year.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED