Under direct supervision of the Lab Management Team, performs quality control and assists in patients testing when needed; operates and maintains point of care lab equipment (CLIA waived and moderate complexity testing); conducts problem resolution, supply inventories and record keeping; renders excellent and effective communication to laboratory internal and external customers. The role involves overseeing the work activities and problem-solving of CPTs and MLTs at the Urgent Care laboratory, assisting in training and competency testing for Ambulatory Care personnel on point of care equipment, and potentially assisting with scheduling and managing technical competencies and skill improvement processes for the lab team, including new hires. The technician will monitor, operate, and troubleshoot waived and moderate complexity point of care instruments, perform required Quality Control testing, and determine the acceptability of QC results before patient testing. They will also demonstrate the ability to make technical decisions regarding testing and problem-solving, prepare and test new reagents, identify and replenish testing bench supplies, and may assist the Laboratory Manager in implementing new/improved workflows and processes, including validation and verification on new testing platforms. The role requires preparing for audits and accreditations, ensuring regulatory compliance, and assisting with specimen processing and patient testing when needed. The technician must be able to work independently and within a team, support the implementation and validation of new testing platforms, and possess knowledge of specimen preparation, storage, and disposal, as well as daily temperature recording according to laboratory SOPs. Record keeping for CLIA waived and moderate complexity testing, basic computer literacy for duties like record keeping and health record entries, and the ability to multitask, be flexible, ensure accuracy, and adapt to changes are essential. Personal characteristics of professionalism, commitment to high standards, and excellent communication skills are required, with the flexibility to work overtime or other shifts based on business needs.
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Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree