Medical Interpreter

St. Jude Children's Research Hospital•Memphis, TN

2d•Onsite

About The Position

A Medical Interpreter provides on-site and over-the-phone interpretation services for providers, patients, and caregivers at St. Jude Children's Research Hospital. Medical proficiency and experience interpreting in Hebrew could be a plus. Helps to link Limited-English Proficient (LEP) patients and families with appropriate hospital resources. Performs translation of non-critical documents on a limited basis.

Requirements

High school/GED required
Prior completion of an accredited medical interpreter training course of at least 40 hours is required.
Three months or 480 hours of documented medical interpreting experience is required
Proficiency in English, Hebrew, and one other language preferred
Certified Healthcare Interpreter (CCHI) issued by the Certification Commission for Healthcare Interpreters OR Certified Medical Interpreter (NBCMI) issued by the National Board of Certification for Medical Interpreters within 12 months of hire into this position.

Nice To Haves

Medical proficiency and experience interpreting in Hebrew could be a plus.
Proficiency interpreting in medical encounters in Hebrew could be a plus.
Bachelor's degree preferred.

Responsibilities

Interprets critical medical information in Spanish and English for providers, patients, and caregivers at St. Jude Children's Research Hospital, both on-site and over the phone.
Ensures that providers and LEP/NEP patients and parents clearly understand each other in verbal exchanges of essential information during inpatient and outpatient visits (e.g., informed consent, medical interview, health care instructions).
Interprets telephone conferences between caregivers and providers.
Notifies supervisor of potential or actual communication problems regarding LEP/NEP patients and staff.
Maintains confidentiality in all matters related to LEP/NEP patients and families.
Helps to link Limited-English Proficient (LEP) patients and families with appropriate hospital resources.
Performs written translation of non-critical documents on a limited basis.
Provides timely and accurate daily records of all interpreting services performed
Participates in continuing education programs and competency training to enhance professional medical interpretation skills
Collaborates with other interpreters to ensure coverage of interpreting assignments; participates in on-call rotation as assigned
Assists with the coordination of volunteer medical interpreters
Assists with the orientation and training of other medical interpreters as needed
Performs other related duties as assigned to meet the goals and objectives of the department and the institution
Maintains regular and predictable attendance.