Medical Interpreter

BMC Software•Brockton, MA

5d•$21 - $31

About The Position

At Boston Medical Center South, we are committed to improving the health of our communities by delivering exceptional, personalized health care with dignity, compassion and respect. Our continued focus on the patient experience informs our caregivers on how to provide care that is respectful of and responsive to individual patient and family preferences, needs and values. If you are seeking a fast-paced, challenging position in an organization committed to achieving and maintaining a standard of excellence in all we do, our organization may be a good fit for you. Schedule: 40 Hours, Days/Evenings (11:30 AM- 8:00 PM)/Rotating weekends (8:00 AM - 4:30 PM), Full Time, Benefit Eligible Position Summary: Under the direction of the Manager of Interpreter Services, the incumbent serves as a medical interpreter for patients and staff members and supports the operations of the department in the consecutive, simultaneous, or sight translation mode for all patients and family members who are LEP, Deaf, and hard of hearing. Relays medical information between speakers of two different languages in compliance with all office and hospital policies and procedures, particularly relating to patient confidentiality and informed consent, passing performance of competencies listed in the IMIA Standards of Practice, and the Code of Ethics. Understands and abides by all published Standards of Practice and Codes of Ethics for Medical Interpreters.

Requirements

Fluency in English and one or more foreign languages – Cape Verdean Creole/Portuguese Required and Spanish preferred, both oral and written.
Ability to accurately work in consecutive mode and sight translate into and from working language(s).
High level of customer service and a positive approach.
Familiarity and ability to work with diversity of cultural/socio-economic backgrounds.
General knowledge of cultural backgrounds of patients to be served
Good interpersonal, organizational, and time-management skills
High School Diploma or GED.
Proof of medical interpreter training - minimum of 40 hours.
1 year of experience in a healthcare setting as a medical interpreter with strong medical vocabulary preferred.
National Board Certification for spoken language interpreters (see www.certifiedmedicalinterpreters.org) within 6 months of target
Working knowledge of computer systems

Nice To Haves

Bachelor’s degree or equivalent preferred.

Responsibilities

Serves as a medical interpreter for patients and staff members
Supports the operations of the department in the consecutive, simultaneous, or sight translation mode for all patients and family members who are LEP, Deaf, and hard of hearing.
Relays medical information between speakers of two different languages in compliance with all office and hospital policies and procedures, particularly relating to patient confidentiality and informed consent, passing performance of competencies listed in the IMIA Standards of Practice, and the Code of Ethics.
Understands and abides by all published Standards of Practice and Codes of Ethics for Medical Interpreters.