Medical Interpreter

Banner Health•Mesa, AZ

1d•Onsite

About The Position

Banner Desert Medical Center is seeking a Spanish Medical Interpreter to join their team. As a Medical Interpreter, you will be an important part of the healthcare team, providing English/Spanish interpretation services for patients/companions with limited English proficiency throughout the hospital, including patient/provider communication. You will be involved in every aspect of the patient stay, from registration to discharge. Effective communication skills and knowledge of medical terminology are required. This is a full-time, night shift position working 3-12 hour shifts with weekend rotation. You will enjoy a flat rate $1/hour weekend shift differential as well as an 18% Night shift differential where applicable! Banner Desert Medical Center is one of Arizona's largest and most comprehensive hospitals, located on an 80-acre campus in Mesa, Arizona. It was recognized by U.S. News and World Report as one of Phoenix's Best Hospitals. With over 700 licensed beds, including over 100 dedicated to children and 76 dedicated to their NICU, it offers exceptional opportunities. Areas of excellence include high-risk pregnancy and neonatal care, obstetrics and gynecology, pediatrics, cardiology, oncology, and emergency medicine. With 33 operating rooms, it offers a full range of surgical specialties and advanced technology, including the da Vinci Surgical System. Becker’s Hospital Review named Banner Desert Medical Center as one of the top 50 busiest Emergency departments in the country. If you aim to deliver top-tier care to the most vulnerable patients, consider joining Banner Children's Hospital at Desert in Mesa, Arizona. Within their over 200-bed, state-of-the-art facility, specially trained nurses, physicians, and other clinical professionals utilize the most advanced technology - including iCare ICU monitoring and robotic surgery - to provide high-quality, child-friendly, family-centered care. Their facilities feature a 76-bed NICU, a 24-bed PICU, six pediatric ORs, and a 22-bed ED. They also offer dedicated pediatric rehab, radiology, oncology, and hematology capabilities. With clinical diversity, exceptional training programs, and a supportive culture, this is a place where you can grow in your career as you help their very special patients. This position provides interpretation for Limited English Proficient (LEP) patients and their families. This position acts as a neutral party in the role as a conduit of information between healthcare providers and patients and families.

Requirements

Must possess a level of knowledge typically acquired through the completion of an associate's degree in communications or health care related field or equivalent experience.
Requires fluency in English and target language of interpretation and a proficiency level typically achieved with 1 year of experience as an interpreter.
Requires an understanding of medical terminology.
Effective 9/1/2019, all new hires or transfers into the role must pass a written and oral exam with a score of 75% or above.
Must demonstrate effective communication skills, problem solving, strong human relations skills, organizational and time management skills and flexibility in responding to multiple demands.

Nice To Haves

Bachelor’s degree in communications or health care related field.
Completion of a medical interpreter skills training course including learning the code of ethics and standards of practice.
Additional related education and/or experience preferred.

Responsibilities

Acts as a conduit of information for all clinical services including medical terminology and support services, policies and procedures to LEP patients.
Interprets patient and/or family questions or concerns to appropriate healthcare staff to optimize the patient care experience.
Documents accurately, completely and clearly all interpretation services.
Serves as a cultural mediator, as necessary and when appropriate, to enhance communication between patients/family, as it relates to medical care.
Acts as a neutral party in the role as a conduit of information between health care staff and patients and families. Confers with supervisor on any unusual situations.
Positions are facility based with no budgetary responsibility.
Internal customers: All levels of nursing management and staff, medical staff, volunteers and all other members of the interdisciplinary health care team.
External Customers: family members.