Medical Interpreter/Translator Sevier Rehab Full Time Days

East Tennessee Children's Hospital•Knoxville, TN

3d•Onsite

About The Position

Provides foreign language interpretation and translation for patients, families and Children’s Hospital healthcare providers. Is proficient in spoken and written English and language(s) to be used for interpretation and translation. Understands the cultural framework of the respective LEP population(s) and facilitates accurate communication. All actions are in accordance with the Code of Ethics for Interpreters in Healthcare.

Requirements

Bachelors Degree: Social Sciences, Languages, or English preferred
If hired after January 2012: Certified National Medical Interpreter obtained within two years of employment for full-time or part-time employment. If PRN, certification must be obtained within three years of employment.
Medical experience/ background considered in lieu of degree
Bilingual Medical Terminology
outstanding communication skills
attention to detail
capable of multitasking
flexible
grammatically accurate bilingual writing skills.

Responsibilities

Provides accurate & timely interpretation to patients/families & health care team in developmentally & age appropriate manner while adhering to ethical & legal standards.
Manages flow of communication between patient/family and staff/provider.
Maintains boundaries and refrains from counseling, advising or projecting personal biases or beliefs.
Demonstrates self-awareness of level of competence & personal sentiments.
Declines or withdraws from Interpretation assignment if conflict of interest.
Completes documentation.
Complies with hospital & departmental Quality Improvement standards & statistical requirements.
Translates written materials accurately & within requested time frame.
Assesses ability of patient/family to receive information or education.
Shares assessment with health care team.
Demonstrates knowledge of Cultural Framework & advises health care team of impact of information on patient/family.
Advocates for patient/family with the intention of supporting positive health outcomes &/or preventing possible harm.
Maintains confidentiality.
Demonstrates impartial and non-judgmental attitude regarding content to be interpreted.
Acts as an ambassador for Children’s Hospital while at work & at Children’s Hospital sponsored events.
Provides Cultural Diversity training & in-service education for Children’s Hospital staff.
Willingly accepts any other assignment that may be requested.
Demonstrates accountability and responsible use of Children’s Hospital and Department time and resources.