Full-time Interpreter Supervisor

Lexington Regional Health Center•Lexington, NE

4d•Onsite

About The Position

Lexington Regional Health Center is seeking a Medical Interpreter Supervisor to provide language services to patients with limited English proficiency. This role facilitates effective communication between healthcare providers and patients, translates written materials, and manages the interpreter department. The supervisor will also serve as a member of the Leadership Team, manage quality indicators, conduct cultural competency training, and act as the hospital's liaison to the electronic interpreter system. The position requires maintaining patient and staff safety, adhering to governing body standards, and ensuring compliance with infection control guidelines.

Requirements

The ability to read, write and think critically as is typically acquired through the completion of a high school diploma or equivalent.
A bachelor’s degree or an equivalent Medical Interpreter Certificate honored by state or federal licensing board required.
Must be 19 years of age or older due to potential co-signing of medical documents.
Must attend the annual interpreter training provided by the Office of Health Disparities and Health Equity.
Attention to detail is necessary to attentively listen to the speaker and provide accurate translation.
Ability to maintain strict confidentiality regarding protected and sensitive information.
Ability to complete reports and correspondence at a professional level.
Ability to immediately respond to common inquiries and complaints from patients, employees and regulatory agencies.
Ability to effectively communicate with individuals from diverse backgrounds.
Successful completion of required knowledge and training of standard precaution and transmission protocols and when to apply during principle duties and responsibilities.

Responsibilities

Provides language services to patients with limited English proficiency.
Facilitates effective communication between the healthcare provider and patient with limited English proficiency in their proficient language.
Translates written materials from one language into another, such as publications, web pages, or necessary information for hospital staff, patients or for marketing/educational purposes.
Receives and submits material electronically (e.g.: emails translated documents, faxes translated documents, etc).
Uses dictionaries, glossaries, etc. for reference.
Reads aloud written documents in proficient dual language to patients and/or hospital staff.
Interprets/translates language at meetings as necessary.
Serves as direct supervisor for medical interpreters.
Creates and manages interpreter department work schedules.
Manages and holds Medical Interpreters accountable to follow hospital and departmental policies and procedures.
Serves as a member of the Leadership Team.
Conducts monthly department meetings as well as schedules monthly staff rounding’s.
Manages the department’s quality indicator data.
Performs cultural competencies for hospital staff annually or as needed.
Participates in monthly in staff annual orientation to educate on the proper use of an interpreter.
Manages day to day Medical Interpreter and hospital language needs.
Serve as hospital’s liaison to electronic interpreter system.
Maintains patient and staff safety using patient safety tools (Teamstepps, Just Culture, etc.).
Participates in patient care activities that could include blood exposure and risk to bloodborne pathogens (eg: lacerations, handling of blood-contaminated specimens, etc.)
Responsible for ensuring the environment meets appropriate governing body standards.
Ensure patients and visitors follow current infection control guidelines.
Regular attendance at the assigned work location is required.
Performs all other duties as assigned.