Medical Interpreter I JC311881
About The Position
This role is responsible for providing language access in a healthcare setting, including in-person, telephone, and video interpreting, as well as basic translation. The Medical Interpreter I will leverage technology to deliver services, troubleshoot application issues, and maintain relationships with internal customers. They will make decisions regarding appropriate interpreter modalities, strive to contain costs, and interpret information regarding patient and family healthcare needs. This includes interpreting for patient education, appointments, discharge instructions, procedures, emergency encounters, and assessments. The interpreter will serve as a conduit, interpreting accurately and concisely while considering cultural implications and idiomatic language differences. They will also act as a cultural broker, educating caregivers on patient culture in relation to healthcare, and fully abide by the healthcare system's professional conduct standards, ethical practices, and national practice standards. Basic written information translation will be performed as needed and within department guidelines. The role also involves serving as a cultural mediator and educating customers appropriately.
Requirements
- High school diploma required.
- 1-year related experience required.
- Knowledge of medical terminology and prior experience in a healthcare setting is required.
- Demonstrated knowledge of oral/written language pair competency by successful completed an Interpreter Language Assessment required.
Nice To Haves
- Bachelor's degree preferred.
- National medical interpreter certification preferred.
- Completion of 40-hour Medical Interpretation Training Program within 1 year of hire required.
Responsibilities
- Proactively responds to requests for language access in a healthcare setting.
- Provides in-person interpreting, telephone interpreting, video interpreting, and basic translation.
- Leverages the use of technology to deliver services in a variety of different modalities.
- Troubleshoots basic application issues with software and customer as needed.
- Maintains relationships with internal customers and makes key decisions regarding appropriate interpreter modalities.
- Strives to contain costs at all times and leverages vendor relationships as needed.
- Interprets information regarding the patient's and family's healthcare needs, including patient education, appointments, discharge instructions, procedures, emergency encounters, and assessments.
- Serves as a conduit to interpret as accurately and concisely as possible while considering cultural implications and idiomatic language differences.
- Acts as a cultural broker by educating caregivers on the understanding of patient's culture in relationship to healthcare.
- Fully abides by the healthcare system's professional conduct standards, executes job duties in an ethical manner, and follows national practice standards.
- Translates basic written information as needed and within department guidelines.
- Serves as a cultural mediator and educate customers appropriately.
Benefits
- Comprehensive suite of Total Rewards: benefits and well-being programs
- Competitive compensation
- Generous retirement offerings
- Programs that invest in your career development
- Paid Time Off programs
- Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Family benefits such as adoption assistance and paid parental leave
- Defined contribution retirement plans with employer match and other financial wellness programs
- Educational Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
