Medical Insurance Specialist-REMOTE
About The Position
The US Oncology Network is a thriving organization that fosters forward-thinking, advancement opportunities, and an inspired work environment. We continuously look for top talent who will continue to propel our organization in the right direction and celebrate new successes! Come join our team in the fight against cancer! The US Oncology Network is one of the nation’s largest networks of community-based oncology physicians dedicated to advancing cancer care in America. The US Oncology Network is supported by McKesson Corporation focused on empowering a vibrant and sustainable community patient care delivery system to advance the science, technology, and quality of care. For more information, visit www.usoncology.com.
Requirements
- High School diploma or equivalent required
- Minimum two (2) years combined medical billing and payment experience required
- Demonstrate knowledge of state, federal, and third party claims processing required
- Demonstrate knowledge of state & federal collections guidelines
- Must successfully complete required e-learning courses within 90 days of occupying position
Responsibilities
- Monitors delinquent accounts and performs collection duties
- Reviews reports, researches and resolves issues
- Reviews payment postings for accuracy and to ensure account balances are current
- Works with co-workers to resolve insurance payment and billing errors
- Monitors and updates delinquent accounts status
- Recommends accounts for collection or write-off
- Contacts patients to secure past due balances, verifies patient demographics and insurance providers, updates information in systems, and documents conversations.
- Answers patient payment, billing, and insurance questions and resolves complaints.
- May refer patients to Patient Benefits Representative to set up payment plans
- Maintains credit balances of patients and payors ensuring timely refunds within government guidelines/regulations
- Adheres to confidentiality, state, federal, and HIPPA laws and guidelines with regard to patient records
- Performs other duties as requested or assigned
Benefits
- Medical Health Care
- Dental Care
- Vision Plan
- 401-K with a matching component
- Life Insurance
- Short-term and Long-term disability
- Wellness & Perks Programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
