Medical Imaging Receptionist
About The Position
Join the Joint Department of Medical Imaging (JDMI) at UHN, one of the largest academic medical imaging department in Canada! With 750,000+ exams annually, we set the standard for clinical excellence. Our cutting-edge digital technology and dedicated team of 700+ staff and 90 specialized radiologists prioritize patient care and exceptional image quality. Be part of our journey to shape the future of medical imaging through innovation, groundbreaking research, education, and top-notch service. The JDMI is committed to ongoing education and quality assurance initiatives and is fully affiliated with the University of Toronto and the Michener Institute of Education. As a valued member of Team JDMI, you will play a key role in providing administrative support to health professionals and leaders of multi-site department.
Requirements
- At minimum, completion of a post- secondary certificate up to 1 year in Office Administration, or recognized equivalent
- 6 months to 1 year experience using computer applications or health information system (i.e., EPIC MS Office)
- At minimum 1 year experience in front-line customer service
- General knowledge of office practices, process and procedures
Nice To Haves
- Knowledge of medical terminology, preferred
- Knowledge of RIS, CD burning software, preferred
- Experience working in a health care environment, an asset
- Knowledge of a second language, an asset
Responsibilities
- Answering, screening, and triaging telephone calls
- Receiving patients/visitors coming in for tests, procedures, and appointments
- Scheduling patients for tests, special procedures, and urgent/emergency appointments
- Following established procedures to ensure the efficient flow of patients and patient appointments
- Providing routine clerical support services
Benefits
- Competitive offer packages
- Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP)
- Close access to Transit and UHN shuttle service
- A flexible work environment
- Opportunities for development and promotions within a large organization
- Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)
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What This Job Offers
Career Level
Entry Level
Education Level
Associate degree
