Medical Imaging Assistant

Banner Health

3d•Onsite

About The Position

Operating a hospital is more than IV bags and trauma rooms. One might be surprised by the number of people who work behind the scenes and play a critical role in ensuring the best care for our patients. As the Med Imaging Assistant, you will play a vital part in supporting technologists by preparing exam rooms, calling back and changing patients before exams, and performing IVs. You will also assist with patient care coordination, including scheduling appointments, handling lab specimens, and retrieving prior imaging. Medical imaging plays a pivotal role in the delivery of excellent patient care at Banner Health. From detection and diagnosis to the treatment of illnesses and abnormalities, Banner Health’s varied medical imaging and radiology services help physicians establish and execute individualized treatment plans. This position assists technologists and/or nurses in department by performing non-technical, patient and procedure-related duties in accordance with department/facility policies and procedures. This position is also responsible for a variety of clerical and administrative support functions and customer service for an assigned patient care area which promote an organized, efficient delivery of care to patients. Incumbents work in a fast-paced, sometimes stressful environment with a strong focus on customer service. Must navigate a variety of separate computer programs at any given time and handle multiple demands on time.

Requirements

High school diploma/GED or equivalent working knowledge.
Certification for BLS is required.
Must be able to exercise good judgment, effectively communicate, and use discretion with patients, staff and the general public.
Working knowledge of medical terminology and computer literacy is required.
The position requires knowledge of commonly used office software and keyboarding skills.
Good organizational skills are essential in prioritizing and coordinating various responsibilities simultaneously.
Must have the ability to handle ongoing face-to-face contact with patients and staff while functioning in a busy medical office environment.

Nice To Haves

Prior experience as a transporter, EMT and/or nursing assistant preferred.
Working knowledge of medical terminology is preferred.
Previous experience working with electronic medical records and insurance is preferred.
Knowledge of filing and/or retrieval systems preferred.
Additional related education and/or experience preferred.

Responsibilities

Performs a variety of tasks and functions associated with the department’s daily operations, including but not limited to, greeting patients, medical staff and the public, answering incoming telephone calls, scheduling appointments, entering orders and providing general information to customers.
Enters patient information into the computer, scans documents into PACS. Maintains a complete patient record with admission, transfer, and discharge information, progress notes, and consent forms.
Provides support in the acquisition and distribution of digital patient records. Digitizes, formats, and uploads film-based or digital images into PACS.
Fulfills requests for images and reports ensuring availability in system, hard copy (film), and/or CD as required and follows proper protocols for releasing confidential patient information.
Receives patient in applicable systems, confirms patient demographics and insurance information and performs insurance verification when required.
Prints physician schedules, super-bills, labels and other applicable forms in preparation for next business day.
Assists technologists and nurses in pre and post procedure room preparation by obtaining necessary supplies and assisting patients as necessary.
Maintains adequate levels of office, dietary, and medical supplies and completes requisition forms when supplies need to be ordered.