MEDICAL/HEALTH CARE PROGRAM ANALYST - 64007021

State of Florida • TALLAHASSEE, FL

1d • Onsite

About The Position

This is a highly responsible professional position in coordinating statewide field services within the Patient Care unit of the HIV/AIDS Section, AIDS Drug Assistance Program (ADAP). This position provides guidance, monitoring, and evaluation to the ADAP regional coordinators statewide and the help desk staff located in Tallahassee. This position is under the supervision of the ADAP operations and compliance manager and requires the ability to work independently without close supervision. The incumbent works closely with other offices within the HIV/AIDS Section and county health departments to ensure operations, planning, and program goals are coordinated and do not conflict with or duplicate those of other offices.

Requirements

• Experience with analyzing data
• Ability to work independently without close supervision
• Ability to learn and communicate effectively, orally and in writing, in English

Nice To Haves

• Bachelors Degree
• 3 to 5 years of experience in coordinating pharmacy services

Responsibilities

• Provides program oversight and direction to ADAP regional coordinators statewide, involving them in conjunction with local county health department management as needed.
• Provides technical development, implementation, and management of the day-to-day ADAP field operations.
• Assists in recruitment, orientation, and training to the regional coordinators and conducts site visits to the county health department as needed.
• Reviews field operation activities with each regional coordinator, identifies needs, and makes recommendations for quality improvement.
• Works closely with Tallahassee's ADAP help desk staff by providing program oversight and direction.
• Develops, implements, and manages the day-to-day operations of the ADAP help desk in Tallahassee.
• Assists in recruiting and orienting help desk staff in coordination with the ADAP operations and compliance manager.
• Provides technical assistance, improvement, and training recommendations to help desk staff.
• Participates in developing tools, coordinating data and other information needed to represent the ADAP on-site county health department either as a member of the section's QI visit team or to provide technical assistance or training regarding the coordination of services for the ADAP program.
• Provides follow-up reports from QI visits, makes quality improvement recommendations, tracks and conducts follow-ups, verbal or in writing, and creates, implements, and monitors any corrective actions as required.
• Participates in the ADAP's quality management and improvement initiative.
• Assists in the development of manuals, guidelines, and procedures as they relate to the ADAP Program.
• Participates in workgroups as assigned by the ADAP operations and compliance manager on developing business needs, developing technical assistance guidelines, and conferences.
• Educates policies and participants procedures on the role of ADAP and how operations improve the statewide quality of care.
• Prepares ADAP presentations for clients' statewide meetings.
• Monitors client surveys, feedback, and suggestions and continuously enhances the ADAP program to meet client needs.
• Plays a major role in assisting with the planning, developing, and maximizing implementation resources of the data AIDS analysis, Drug Data Assistance Distribution Program, and data utilization.

Benefits

• Annual and Sick Leave benefits
• Nine paid holidays and one Personal Holiday each year
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options
• Retirement plan options, including employer contributions
• Flexible Spending Accounts
• Tuition waivers

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level