Medical Front Office (Medical Center)

Urology San AntonioSan Antonio, TX
Hybrid

About The Position

FAST PACED Urology practice looking for an experienced Medical Front Office Assistant Front Desk Check In/Check Out. Our Medical Front Desk employees are the first impression of our organization for our patients. They provide the highest levels of courtesy, respect, and customer service for our patients.

Requirements

  • Minimum 2-3 years’ experience working in a medical office preferred
  • Keen attention to details
  • Adept at creative problem-solving
  • Ability to empathize with patients in need of care
  • Excellent communication skills
  • Positive attitude

Responsibilities

  • Answers and directs phone calls
  • Assists in scheduling patient appointments
  • Greets patients
  • Collect and verify patient demographics, insurance, and other relevant information.
  • Collects copays and any balances on patient accounts
  • Ensure professionalism while maintaining excellent patient service
  • Accurately document all patient requests and information
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