Medical Front Office

NextCare•Georgetown, TX

8h•Onsite

About The Position

NextCare Urgent Care is looking for an energetic and enthusiastic Medical Front Office Receptionist that likes the challenge of a fast pace setting and working in a team environment. We are looking for customer-friendly and passionate employees to be a part of our growing organization where patients and employees are our top priority. The Medical Front Office Receptionist supports the organization with exceptional customer service and treats all of our patients with respect and dignity. They ensure the clinic and front reception area is running smoothly and patient flow and satisfaction are at optimum.

Requirements

Minimum of high school diploma or equivalent
Have a Medical Administrative Assistant Certificate or equivalent is highly desired

Responsibilities

Obtain personal and insurance data from the patient and inputs information into EMR system.
Monitors the flow of patients, including placing patients into rooms as needed.
Completes all necessary insurance forms for registration to ensure proper reimbursement from payors.
Prepares daily deposit, reconciliation, and daily statistical information.
Ensures an adequate stock of front office supplies and proper functioning of equipment.
Answers telephone utilizing quality customer service skills.
Ensures patient waiting area and restrooms are clean and reflect a positive image of NextCare.
Manages patient appointments scheduled via the NextCare website
Notifies back office immediately of any urgent medical concerns a patient may be experiencing
Educates patients on services offered by NextCare for their current or next visit
Promptly notifies the Clinic Manager of any patient or employee safety concerns.