Medical Front Office

NextCare•Prescott Valley, AZ

12h•Onsite

About The Position

NextCare is seeking an energetic and enthusiastic Medical Front Office Receptionist to join their team. This role is ideal for someone who enjoys a fast-paced environment and working collaboratively. The ideal candidate will be customer-friendly and passionate about patient care, contributing to a growing organization where both patients and employees are a top priority.

Requirements

Minimum of high school diploma or equivalent
Energetic and enthusiastic demeanor
Ability to work in a fast-paced setting
Ability to work in a team environment
Customer-friendly and passionate
First point of contact for patients
Responsible for keeping patients and families informed of wait times
Monitors the flow of patients
Processes patients for discharge including preparing charges, collecting payment, obtaining all necessary signatures and issuing receipts
Quality customer service skills

Nice To Haves

Medical Administrative Assistant Certificate or equivalent is highly desired

Responsibilities

Obtain personal and insurance data from the patient and inputs information into EMR system.
Monitors the flow of patients, including placing patients into rooms as needed.
Completes all necessary insurance forms for registration to ensure proper reimbursement from payors.
Prepares daily deposit, reconciliation, and daily statistical information.
Ensures an adequate stock of front office supplies and proper functioning of equipment.
Answers telephone utilizing quality customer service skills.
Ensures patient waiting area and restrooms are clean and reflect a positive image of NextCare.
Manages patient appointments scheduled via the NextCare website
Notifies back office immediately of any urgent medical concerns a patient may be experiencing
Educates patients on services offered by NextCare for their current or next visit
Promptly notifies the Clinic Manager of any patient or employee safety concerns.