Medical Front Office

NextCare • Liberty, MO

5d • Onsite

About The Position

NextCare is seeking an energetic and enthusiastic Medical Front Office Receptionist to join their team. This role is ideal for someone who enjoys a fast-paced environment and working collaboratively. The ideal candidate is customer-friendly, passionate, and committed to prioritizing both patients and employees. As the first point of contact, the Medical Front Office Receptionist plays a crucial role in patient experience, managing patient flow, processing discharges, and ensuring smooth clinic operations.

Requirements

• Minimum of high school diploma or equivalent is required.
• Energetic and enthusiastic demeanor.
• Ability to work in a fast-paced setting.
• Ability to work in a team environment.
• Customer-friendly and passionate.
• Proficiency in obtaining personal and insurance data and inputting into EMR system.
• Ability to complete necessary insurance forms for registration.
• Ability to prepare daily deposit, reconciliation, and daily statistical information.
• Ability to manage patient appointments.
• Quality customer service skills for answering the telephone.
• Ability to ensure cleanliness and positive image of waiting area and restrooms.
• Ability to notify back office of urgent medical concerns.
• Ability to educate patients on services offered.
• Ability to notify Clinic Manager of safety concerns.

Responsibilities

• Obtain personal and insurance data from the patient and inputs information into EMR system.
• Monitors the flow of patients, including placing patients into rooms as needed.
• Completes all necessary insurance forms for registration to ensure proper reimbursement from payors.
• Prepares daily deposit, reconciliation, and daily statistical information.
• Ensures an adequate stock of front office supplies and proper functioning of equipment.
• Answers telephone utilizing quality customer service skills.
• Ensures patient waiting area and restrooms are clean and reflect a positive image of NextCare.
• Manages patient appointments scheduled via the NextCare website.
• Notifies back office immediately of any urgent medical concerns a patient may be experiencing.
• Educates patients on services offered by NextCare for their current or next visit.
• Promptly notifies the Clinic Manager of any patient or employee safety concerns.
• Performs other related duties as assigned or described by Company policy.

Benefits

• Medical
• Health savings account
• Dental
• Vision
• Basic life
• Voluntary employee/spouse/child life
• Long term disability
• Short term disability
• Employee assistance program
• Critical illness
• Accident
• Legal
• Identity theft
• Paid time off
• 401(k) Plan
• Shift differential benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED