Medical Front Office Pediatrics

AscensionAustin, TX
Onsite

About The Position

This role is for a Medical Front Office position specializing in Pediatrics at Dell Children's North in Austin, Texas. The position is full-time, operating Monday through Friday from 8:00 am to 4:30 pm. The role involves managing patient check-in and check-out, capturing and verifying patient demographics, scheduling appointments, processing medical record requests, securing insurance authorizations, submitting charges, collecting co-payments, and performing daily financial reconciliations.

Requirements

  • High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
  • Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Responsibilities

  • Greet patients and visitors with warmth, managing the check-in/check-out process to ensure a seamless flow.
  • Capture and verify patient demographics, ensuring our records are 100% accurate for clinical care.
  • Schedule and confirm appointments and process medical record requests with strict adherence to HIPAA guidelines.
  • Secure necessary insurance authorizations and precertifications, acting as a bridge between patients and their coverage providers.
  • Accurately submit charges for procedures, collect co-payments, and perform daily financial reconciliations to ensure the health of the clinic’s operations.

Benefits

  • Paid time off (PTO)
  • Various health insurance options & wellness plans
  • Retirement benefits including employer match plans
  • Long-term & short-term disability
  • Employee assistance programs (EAP)
  • Parental leave & adoption assistance
  • Tuition reimbursement
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