Medical Front Office Assistant Digestive Health
Ascension•Austin, TX
•Onsite
About The Position
This role is for a Medical Front Office Assistant in Digestive Health at Ascension's Health Transformation Building in Austin, TX. The position operates on a Day Shift schedule, Monday through Friday, from 7:30 am to 4:30 pm. Ascension is a leading nonprofit Catholic health system committed to reimagining healthcare.
Requirements
- High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
- Required professional licensure/certification can be used in lieu of education or experience, if applicable.
Responsibilities
- Manage heavy incoming call traffic, directing inquiries to appropriate departments and providing professional over-the-phone support to patients and providers.
- Serve as the primary point of contact by greeting visitors, managing the check-in/out process, and accurately capturing patient demographics and required documentation.
- Facilitate seamless care by obtaining insurance authorizations, processing medical record releases, and managing complex patient appointment schedules.
- Execute daily revenue cycle tasks, including submitting procedure charges, collecting co-payments, and reconciling daily deposits and financial reports for accuracy.
- Provide comprehensive clerical assistance and general office support to ensure efficient operations within a fast-paced medical setting.
Benefits
- Paid time off (PTO)
- Various health insurance options & wellness plans
- Retirement benefits including employer match plans
- Long-term & short-term disability
- Employee assistance programs (EAP)
- Parental leave & adoption assistance
- Tuition reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
