Medical Front Office Assistant Neurosciences

Ascension • Austin, TX

6d • Onsite

About The Position

This role is for a Medical Front Office Assistant in the Pediatric Neurosciences department at Dell Children's Specialty Pavilion in Austin, TX. The position is full-time, Monday through Friday from 8 am to 5 pm. Ascension is a leading nonprofit Catholic health system focused on service, growth, care, and connection, employing over 99,000 associates. They are recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, offering an inclusive and supportive environment.

Requirements

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
• Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Responsibilities

• Greet patients and visitors, check patients in and out, and obtain necessary documentation.
• Verify and enter demographic information.
• Obtain and verify insurance authorizations/precertification.
• Complete medical record release requests and schedule/confirm patient appointments.
• Enter, review and submit charges for patient procedures and services daily.
• Collect co-payments and reconcile all daily reports and deposits for accuracy.
• Provide general office and clerical support to assigned area.

Benefits

• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
• Time to recharge: pro-rated paid time off (PTO) and holidays
• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
• Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
• Family support: parental leave, adoption assistance and family benefits
• Other benefits: optional legal and pet insurance, transportation savings and more

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED