Medical Front Office Assistant Family Medicine

Ascension•Leander, TX

15h•Onsite

About The Position

This role involves providing administrative and clerical support to patients and customers in a medical setting, working in a customer service capacity. The Medical Front Office Assistant will greet patients and visitors, manage check-in and check-out processes, and obtain necessary documentation. Responsibilities include verifying and entering demographic information, obtaining and verifying insurance authorizations/precertification, completing medical record release requests, and scheduling/confirming patient appointments. Additionally, the role requires entering, reviewing, and submitting charges for patient procedures and services daily, collecting co-payments, and reconciling all daily reports and deposits for accuracy. General office and clerical support to the assigned area is also expected.

Requirements

High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Responsibilities

Work in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting.
Greet patients and visitors, check patients in and out, and obtain necessary documentation.
Verify and enter demographic information.
Obtain and verify insurance authorizations/precertification.
Complete medical record release requests and schedule/confirm patient appointments.
Enter, review and submit charges for patient procedures and services daily.
Collect co-payments and reconcile all daily reports and deposits for accuracy.
Provide general office and clerical support to assigned area.