Medical Front Desk (High Priority)

New Life MedicineJohnson City, TN
Onsite

About The Position

This is a high-priority Medical Front Desk position requiring excellent communication and organizational skills. The role involves direct patient interaction, managing administrative tasks, and ensuring a smooth office workflow. The ideal candidate will be detail-oriented, professional, and capable of handling a fast-paced environment.

Requirements

  • 18 years of age or older
  • Excellent Telephone Skills
  • Strong Verbal Communication
  • Microsoft Office proficient
  • Professional attitude and appearance
  • Patient Focus
  • Detail Oriented
  • Supply Management experience
  • Can handle stressful office environment

Responsibilities

  • Checking in and checking out patients
  • Creating an efficient workflow environment
  • Accurately counting money and placing it in the drop safe
  • Calling patient no-shows within 15 minutes of missed appointments and rescheduling appointments
  • Answering the telephone in a timely manner
  • Maintaining a safe and clean reception area by complying with procedures, rules, and regulations
  • Monitoring surroundings to ensure that all patients and vendors are attended to
  • Completing prior authorizations and sending them into the insurance companies within 24 hours of receiving the forms
  • Having a friendly attitude with patients
  • Taking initiative to help others when needed
  • Scheduling appointments
  • Other duties may be assigned by Office Manager

Benefits

  • Major Medical
  • Dental
  • Vision
  • PTO
  • HSA
  • 401K
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