Medical Front Desk - Ridgefield

Vancouver Clinic•Ridgefield, NJ

1d•Onsite

About The Position

Vancouver Clinic is looking for a Front Desk Representative to join their team at the Ridgefield clinic. To be successful in this role, candidates need a friendly demeanor, great attitude, and the desire to make a positive impact on patients. The role requires the ability to multitask, work well with others as part of a team, and maintain a positive attitude in a fast-paced environment. Excellent, consistent, dependable, and predictable attendance is crucial for providing high-quality, compassionate care. Vancouver Clinic provides care across a wide range of medical decisions, including vaccinations, reproductive health, end-of-life decision-making, and gender affirming treatment. The ability to work with a diverse population of patients and colleagues seeking or considering care in all these areas, with or without reasonable accommodation, is an essential function of all positions. Vancouver Clinic is the largest multi-specialty clinic in Southwest Washington, a physician-owned group prioritizing excellent patient care. They have several clinics throughout Clark County, Washington, an area known for its premier schools, family-friendly neighborhoods, great restaurants, and endless recreational possibilities, with Portland, Oregon, only minutes away. The clinic offers a collegial atmosphere, beautiful facilities, state-of-the-art technology, competitive salary and benefits, and great work-life balance. They invite applicants who strive for excellence, seek challenges, embrace teamwork, and enjoy helping others.

Requirements

High School Diploma or equivalent required
Minimum of 1 year of customer service experience required
Excellent phone skills and customer service behaviors
Strong computer keyboarding skills required
Ability to work, with or without reasonable accommodation, with a diverse population of patients and colleagues seeking or considering care in all areas of medical decisions (vaccinations, reproductive health, end-of-life decision-making, and gender affirming treatment)

Nice To Haves

Minimum of 1 year of medical front office experience preferred
Experience with Epic preferred

Responsibilities

Providing excellent customer service to patients by welcoming and greeting patients and their families
Collecting co-pays
Obtaining and completing insurance information
Answering phone calls
Scheduling appointments

Benefits

Competitive Total Rewards Program
Medical insurance
Dental insurance
Vision insurance
Life insurance
AD&D (Accidental Death & Dismemberment)
Long term disability
Health savings account
Flexible spending account
Employee assistance program
Multiple supplemental benefits (voluntary life, critical illness, accident, hospital indemnity, identity theft protection, legal services, etc.)
401k retirement plan
Employer matching contribution up to 4%