Spanish Speaking Medical Front Desk Receptionist
APEX COMMUNITY HEALTH CENTER•Los Angeles, CA
•$21 - $24•Onsite
About The Position
We are seeking a reliable, professional, and friendly Medical Front Desk Receptionist to join our healthcare team. The ideal candidate is organized, comfortable working in a busy medical office, and committed to providing EXCELLENT customer service to patients. This is a full-time, in-person position.
Requirements
- Minimum 1–2 years of medical front desk/reception experience in a medical clinic/physician's office
- Fluent Spanish-speaking skills are required
- Strong customer service and interpersonal skills
- Professional and courteous communication skills
- Experience scheduling patients and answering multi-line phone calls
- Basic knowledge of health insurance verification and medical office procedures
- Comfortable using electronic health record (EHR) systems and computers
- Strong organizational and multitasking skills
- Ability to work efficiently in a fast-paced medical office
- Dependable, punctual, and able to work well as part of a team
Nice To Haves
- Experience working with Medi-Cal and managed care health plans
- Experience with referrals and prior authorizations
- Familiarity with eClinicalWorks or similar EHR systems
- Bilingual English/Spanish
Responsibilities
- Greet and check in patients in a friendly and professional manner
- Answer and manage incoming phone calls
- Schedule, confirm, and reschedule patient appointments
- Verify patient demographics and insurance information
- Collect copayments and other patient payments as needed
- Assist with insurance eligibility and basic authorization/referral processes
- Maintain accurate and up-to-date patient information in the electronic health record (EHR)
- Scan, upload, and organize patient documents
- Communicate with providers, medical assistants, and other staff regarding patient needs
- Assist patients with forms, referrals, and general questions
- Maintain patient confidentiality and follow HIPAA requirements
- Perform other front-office and administrative duties as assigned
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
