Medical Front Desk Receptionist

Blue Stone Health & Wellness•Weimar, CA

153d•$20 - $21

About The Position

The receptionist assists in managing the front office. The receptionist will also perform various office activities and receptionist duties and will report to the office manager.

Requirements

High school diploma or general education degree (GED)
At least 1 year related experience and/or training.
Ability to read and comprehend instructions, complete short correspondence, and memos.
Ability to effectively present information in one-on-one and small group situations to clients and other employees of the organization.
Ability to perform mathematical skills necessary for medication administration, and other skills as needed.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Good people skills, be able to deal with patients in a kind, compassionate, manner.
Ability to deal with unhappy patients or difficult situations, and always be professional and courteous.

Nice To Haves

Bilingual is a plus.
Prefer 1 year reception or related experience although we will train on the job when necessary.

Responsibilities

Demonstrates a high level of interpersonal and communication skills necessary to consistently receive and greet visitors, patients, and staff members in a professional manner.
Performs necessary office duties.
Answers and routes phone calls.
Schedules patients, and enters pertinent information on the EHR.
Greets and admits patients.
Calls patients for various reasons, including missed appointments, appointment reminders, etc.
Copies insurance cards and other required ID.
Accepts payments for co-pays, self-pay, etc.
Maintain patient files, records, and other information.
May do tickler call backs.
Verification of benefits for patients insurance.
May do prior authorizations.
Other duties as assigned.