Medical Front Desk Receptionist

Centerstone•Springfield, TN

5d•Onsite

About The Position

Centerstone is a leading nonprofit behavioral health system dedicated to providing life-changing care. We offer rewarding opportunities to serve individuals of all ages in various settings. As a trauma-informed organization, Centerstone fosters a culture of understanding, resilience, and support for clients, staff, and the community. This role is responsible for greeting and checking patients in and out of the clinic, both in person and via phone. Key duties include scheduling appointments, handling client payment information, filing, and other front desk tasks. The starting pay is $15.50–$17.11 per hour, with compensation based on relevant medical office experience and qualifications. A $1,000 sign-on bonus is offered.

Requirements

High school diploma or GED required.
Valid and unrestricted driver’s license is required.
Effectively communicate via written, verbal, in person and virtual methods.

Nice To Haves

Directly related medical office experience and applicable qualifications.

Responsibilities

Greeting and checking patients in and out of clinic, via in-person or on the phone.
Scheduling patient appointments.
Taking client payment information.
Filing and other front desk tasks.
Maintaining schedules of clinical staff.
Entry and verification of client data.
Collecting copayments.
Providing technology support for telehealth appointments.
Answering a multi-line phone.
Registration of clients in the electronic medical record.
Providing excellent customer service to promote a service environment for individuals in need of behavioral health and/or co-occurring services that is recovery focused.
Research and verification of insurance benefits and knowledge to apply for alternative payer sources.
Prepare and scan documents to internal HIM.
Cross train and perform duties to cover neighboring locations.