Medical Front Desk & Optometric Technician
About The Position
We are seeking a friendly and service-oriented individual to join our front desk team. In this role, you’ll provide outstanding customer service while handling key administrative and operational tasks. This position offers opportunities for professional growth in areas such as operations, customer service, marketing, and insurance billing. With a flexible schedule and comprehensive training provided, this is a great opportunity for someone looking for long-term career development in a dynamic healthcare environment. If you’re passionate about helping others, eager to learn, and committed to growing within the company, we encourage you to apply. All inquiries will be kept confidential.
Requirements
- High school diploma or GED required
- Strong interpersonal and communication skills
- Attention to detail and ability to multitask
- Professional and friendly demeanor
Nice To Haves
- Previous experience in optometry or a related healthcare setting is a plus (compensation may be adjusted based on experience)
Responsibilities
- Greet and assist patients in person, over the phone, via email, and live chat
- Verify vision insurance benefits and explain coverage to patients
- Process invoices for eye exams and other services
- Accept payments both in person and over the phone
- Conduct preliminary vision tests using optometric equipment
- Ensure an exceptional patient experience through excellent customer service
Benefits
- 401(k)
- 401(k) matching
- Paid time off
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
