Medical Front Desk - Float

The Vancouver Clinic P.S. • Vancouver, WA

4d • Hybrid

About The Position

Vancouver Clinic is looking for a Front Desk Representative - FLOAT to join our team our Registration Float team. To be successful in this role you will need a friendly demeanor, great attitude, and the desire to make a positive impact on our patients. Responsibilities can include providing excellent customer service to our patients by welcoming and greeting patients and their families, collecting co-pays, obtaining and completing insurance information, answering phone calls, scheduling appointments. If you can multitask, work well with others as part of a team, and can maintain a positive attitude while working in a fast-paced environment, we want you on our team! Location: Varies, this position supports all Vancouver Clinic locations including occasional Oregon coverage. Schedule: Eight-hour shifts vary; open availability is during business hours of 5:30 a.m. to 11:15 p.m. Compensation: Hiring range starts at $18.00/hour and goes up based on an evaluation of experience. Float differential: $3/hour

Requirements

• High School Diploma or equivalent required
• Minimum of 1 year of customer service experience
• Minimum of 1 year of medical front office experience preferred
• Experience with Epic preferred
• Excellent phone skills and customer service behaviors
• Strong computer keyboarding skills
• Ability to work, with or without reasonable accommodation, with a diverse population of patients and colleagues seeking or considering care in all areas
• Applicants must be authorized to work for any employer in the U.S.

Nice To Haves

• Minimum of 1 year of medical front office experience
• Experience with Epic

Responsibilities

• Providing excellent customer service to patients
• Welcoming and greeting patients and their families
• Collecting co-pays
• Obtaining and completing insurance information
• Answering phone calls
• Scheduling appointments

Benefits

• Medical
• Dental
• Vision
• Life insurance
• AD&D
• Long term disability
• Health savings account
• Flexible spending account
• Employee assistance program
• Multiple supplemental benefits (voluntary life, critical illness, accident, hospital indemnity, identity theft protection, legal services, etc.)
• 401k retirement plan
• Employer matching contribution up to 4%

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED