Medical Equipment Site Leader

TRIMEDX•Chillicothe, OH

11d•Onsite

About The Position

The Site Leader oversees the team’s operations on a day-to-day basis, collaborates and maintains positive relationships with our customers, works to develop their team, and provides a communication channel between hospital executives and TRIMEDX. This position leads MME staff and initiatives in providing superior customer service, operational efficiency, and financial success. This position also ensures that TRIMEDX services are compliant with regulatory standards. The Senior Site Leader is responsible for maintaining a collaborative team environment that motivates and encourages associates to excel and add value to the organization. This associate must demonstrate company values, by exceeding expectations. TRIMEDX is an established organization created on the principle of supporting hospital medical equipment service centers with excellence. Today, TRIMEDX is the largest independent medical equipment service provider with locations in over 40 states and 3,000+ employees. We share in a common purpose of serving customers, patients, communities and each other with equal measures of caring and performance.

Requirements

At least 2 years of customer excellence experience.
Experience leading individuals in a team environment or similar experience required.
Proficient computer skills including Microsoft Office programs (Word, Excel, PowerPoint).
Willing to work flexible hours including evenings, weekends and holidays, as well and nights and emergency off hours as required.
Associates degree or equivalent experience required.
Willing to work flexible hours, including evenings, weekends, and holidays, as well as nights and emergency off-hours as required.
Ability to lift up to 50 pounds is a must.
Ability to push or pull a cart that may weigh up to 75 pounds is critical.
Valid driver's license required; variable travel requirements depending on primary site that may require use of personal vehicle.
Demonstrates a willingness to be flexible in terms of approach and a willingness and openness to receive and act on coaching and development.
Able to stand and walk for long periods of time is essential.
Excellent interpersonal and customer service skills.
Strong written, and verbal communication skills.

Nice To Haves

Knowledge of healthcare industry, including an understanding of or experience with hospital medical equipment preferred.
Bachelor’s degree preferred.
Efficient computer skills and the willingness to learn new computer applications to complete required job functions.

Responsibilities

Oversees the team’s operations on a day-to-day basis.
Collaborates and maintains positive relationships with our customers.
Works to develop their team.
Provides a communication channel between hospital executives and TRIMEDX.
Leads MME staff and initiatives in providing superior customer service, operational efficiency, and financial success.
Ensures that TRIMEDX services are compliant with regulatory standards.
Maintains a collaborative team environment that motivates and encourages associates to excel and add value to the organization.
Demonstrates company values, by exceeding expectations.
May perform hands-on services as needed.