Medical Equipment Repair Technician

Rotech Healthcare Inc.•Murray, KY

3d•Onsite

About The Position

Join a Leader in Home Healthcare At Rotech Healthcare Inc., we’re more than a medical equipment provider—we’re a trusted partner in patient care. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home. With hundreds of locations across 45 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. Whether you're a clinician, technician, or healthcare administrator, your work at Rotech directly improves lives. Explore more about our mission and services at Rotech.com. Job Summary We are seeking a dedicated Repair Technician to join our team. In this position, you are responsible for performing diagnostics, repairs, device calibrations and other preventative maintenance to specified healthcare equipment. Ensures that all devices are clean, up to date and calibrated to individual manufacturer and Rotech specifications. Monday - Friday; 7:00AM - 3:30PM

Requirements

High school diploma or GED equivalent, required
Background check (company-wide). Results will not be used automatically to disqualify individuals. Instead, the Company will conduct an individualized assessment that considers the duties of the position, the nature and timing of the offense, and any evidence of rehabilitation, in accordance with applicable laws.
Drug screen (when applicable for the position)
Compliance with healthcare facility credentialing process (when applicable for the position)
Valid driver’s license in state of residence with a clean driving record (when applicable for the position)
Accurately perform simple mathematical calculations
Effectively communicate in English; both oral and written
Interpret a variety of communications (verbal, non-verbal, written, listening and visual)
Maintain confidentiality, discretion and caution when handling sensitive information
Multi-task along with attention to detail
Self-motivation, organized, time-management and deductive problem solving skills
Work independently and as part of a team
Handheld bar code scanner, manipulate the scanner and input the required data
Operate select functions within the Service Manager System
Oxygen Analyzers, flow meters, RMS Multimeters, regulated power supplies and testing devices
Utilization of certain material handling equipment
Email transmission and communication
Internet navigation and research
Microsoft applications; Outlook, Word and Excel
Office equipment; fax machine, copier, printer, phone and computer and/or tablet

Nice To Haves

Experience in medical field, distribution, medical devices and inventory management, preferred
One year of related work experience, preferred

Responsibilities

Accurately updates work orders with parts and labor used, calibration results, device checklists, status changes, and physical movements in the Service Manager system via bar code scanning devices and other data entry methods
Adheres to and implements all company policies and procedures
Communicate effectively with team members, management, vendors and other departments both verbally and in writing to ensure questions and concerns are processed in a timely manner
Determine when repairs are feasible as compared to manufacturing guidelines
Determines repair priorities based on device need and the cost of repair
Establish relationships with department peers and other departments
Maintaining a clean, organized, and safe warehouse working environment
Maintains record keeping as necessary to comply with policies and procedures
Maintains working relationship with manufacturers to ensure device software and calibration procedures remain up to date
Must pass and maintain vendor-training classes and become certified per manufacturing classes
Perform physical inventory cycle counts and periodic physical inventory
Physical movement of products in the service center and ensuring an orderly and uninterrupted flow of devices to the distribution team
Practices safe work habits, ensuring a safe work environment
Provides technical support to locations for equipment repair and maintenance
Responsible for maintaining tools and testing equipment necessary for preforming repairs and calibrations
Trouble-shoots and repairs equipment to meet manufacturer guidelines and specifications
Understand and evaluate electrical systems via electronic meter
Understand the integrations and dependencies of the repair center operations and processes with the Service Manager System
Volunteers and performs other duties as required or assigned
Works well with a team and all coworkers

Benefits

Generous paid time off and paid holidays
Overtime pay for non-exempt positions (as applicable)
Commission for Account Executives
Bonus and incentive opportunities
Fixed and variable car reimbursement for Area Managers and Account Executives
Car, mileage, and telephone reimbursement (as applicable)
Employee discount and recognition programs
Employee Assistance Program (EAP)
401(k), HSA, and FSA/Dependent Care FSA
Medical, prescription, dental, and vision coverage
Life insurance, disability, accidental death, identity protection, and legal services
Meru Health mental health and Mercer SmartConnect Medicare programs
Livongo Diabetes and High Blood Pressure programs
Healthcare Bluebook and RX Savings Solutions programs
Hepatitis B (HEPB) and TB vaccinations