Medical Education Program Specialist

American Addiction Centers•Oak Lawn, IL

7d•$25 - $38•Onsite

About The Position

This role serves as the primary liaison to IM Residents regarding ACGME standards for resident reporting and oversight. The specialist will assist in managing residency management systems (New Innovations and Med Hub) for resident personnel information, rotations, evaluations, procedure logs, and dashboards. They will maintain accurate data for committee reviews, support chief residents and residents with schedules, rotations, evaluations, and duty hour compliance, and serve as administrative support for updating regulatory databases. The position involves generating reports, assisting with resident compliance in various areas (Employee Health, database access, etc.), and coordinating scheduling in New Innovations/Med Hub. Additionally, the specialist will handle residency verifications, coordinate class photos, serve as a notary, provide administrative support for recruitment, orientation, meetings, and events, and act as a liaison for onboarding access forms and inter-departmental communication. The role also includes coordinating meetings, ordering supplies for residents, facilitating education reimbursement, tracking resident expenses, coordinating retreats, and training front office staff.

Requirements

High School diploma or equivalent
5-7 years of progressive clerical and coordination experience in a healthcare environment, working closely with physicians.
Strong interpersonal communication skills (verbal and written).
Superior level of customer service.
Strong computer skills, ability to multitask, set priorities, and attention to detail.
Ability to maintain confidentiality.
Ability to work independently and as a member of a team.

Nice To Haves

Able to work independently.
Able to professionally serve as a member of a team.
Demonstrates tact, good judgment, and confidentiality.
Mature, motivated, decisive, and flexible.
Demonstrates exceptional ability to establish and maintain effective professional relationships.
Able to function in a high volume, multi-task environment.
Able to work in a stressful environment.
Proficiency in customer relations and dealing with internal and external customers.

Responsibilities

Serve as the primary liaison to the IM Residents in regard to ACGME standard for resident reporting and oversight.
Assist in entering and maintaining the residency management systems for New Innovations and Med Hub which will house all information in regard to resident personnel information; block rotations, evaluations, procedure logs, and resident dash boards.
Maintain accurate and efficient data to assist with the roll-up of this information to respective committees that will systematically review the progress of each resident in the program semi-annually.
Assist the chief residents and be the primary resource for residents in regard to annual schedules, elective rotations, evaluations and duty hour compliance.
Serves as the administrative support for updating regulatory databases of resident’s procedures, patient logs, and other required events.
Generate reports from New Innovations/Med Hub for procedural logs, Evaluations and duty hours.
Assist with resident compliance in the following: Employee Health requirements; accesses to proper clinical and non-clinical databases i.e. electronic medical records; library, and Advocate Databases.
Assist with ambulatory clinic, inpatient and etc. scheduling in New Innovations/Med Hub and resident’s compliance with ACGME recommended thresholds in regard to outpatient sessions, procedures and patient experiences.
Responsible for residency verifications for current and former residents.
Coordinates the annual class photo and new intern professional pictures.
Serves as notary for the DOM.
Responsible for administrative support for recruitment processes, orientation, meetings and events of IM Residents
Liaison to the Program Director and Associate Program Director for recruitment.
Assist with coordination of the interview day; facilitate notification and correspondence with applicants for interviews, housing and knowledge of qualifications of applicants to the program
Strong communication and coordination skills; under minimal supervision to secure rooms and facilities for annual, monthly, and weekly sessions for residents and the program.
Sufficient knowledgeable of State mandated requirements for Internal Medicine candidates for residency; ability to communicate and facilitate proper correspondence to applicants and potential candidates for the residency program.
Liaison for the onboarding access forms such as advocate accounts, emails, care connection and parking.
Generates and distributes spreadsheets to CliniCare, Medical Education Office, ID Badge, scrubs office and media services.
Essential ability to maintain and coordinate a consistent process to insure resident information is intact for future verification and reporting to the ABIM and other Internal Medicine regulatory associations.
Responsible for coordination of the CCC meeting including, agenda, reports, sign-in sheets and distribution of meeting minutes.
Responsible for ordering and distributing phones (alcoates), pagers, keys and business cards to residents.
Facilitates the process for education reimbursement of residents.
Collaborate with and assist Supervisor by logging and appropriate system to track resident expenses for Advocate Med Fund requests.
Work closely with the Chief Residents (4) for proper and professional coordination of resident and program retreats as educational venues.
Generate and coordinate training dates and times for ID microbiology to attend in Rosemont.
Coordinate training and documentation for our IM residents in ID and ER Advocate services.
Responsible for reviewing front office documentation before it submitted to the Supervisor for final approval.
Assist and monitor deadlines from Supervisor for front office.
Answer incoming phone calls in regard to the Department of Medicine, IM Residency program and External.
Assist and coordinate with the Supervisor in ensuring the front office workload is disbursed evenly.
Responsible for training the front office staff in regards to CME/Grand Rounds, scheduling, check requests and ordering supplies.

Benefits

Comprehensive suite of Total Rewards: benefits and well-being programs
Competitive compensation
Generous retirement offerings
Programs that invest in your career development
Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program