Medical Director

American Red Cross•Douglasville, MI

28d•$200,000 - $250,000•Remote

About The Position

Medical Directors provide consultation, education and oversight of transfusion medicine to support safe program delivery and increase knowledge within and outside the American Red Cross. The role promotes and provides patient services, coordinates medical communications, and develops and implements medical policies and procedures. It also involves developing solutions, researching emerging topics, and providing support, development, or leadership guidance to volunteers. The Medical Director partners with hospital customers, provides continuing medical education, directs patient service programs, and oversees medical aspects of regulated blood center operations. The position may serve as CLIA Laboratory Director for regulated collection activities and specified laboratories. It is designed as a remote role with regular onsite work and periodic travel to support business needs. Candidates must be willing to reside in or near Georgia (preferred), Ohio, Minnesota, or Wisconsin; nearby markets may be considered if they can support the assigned territory. Relocation assistance is not available.

Requirements

M.D. or D.O. degree with postgraduate training or specialization in blood banking/transfusion medicine.
Currently board certified or eligible in internal medicine, pediatrics, or clinical pathology.
Minimum 10 years of related experience, or an equivalent combination of education and related experience.
Demonstrated knowledge and experience in immunohematology, including red cell serology, antibody identification, and compatibility testing.
Current state licenses, certifications, and specialty boards may be required.
Customer focus, teamwork, and collaboration skills to support customer satisfaction and internal and external relationships.
Effective presentation skills with a variety of internal and external individuals and groups.
Active and attentive listening, considering differing opinions.
Ability to set priorities and apply sound judgment to remove obstacles and accomplish goals.
Working knowledge of immunohematology principles and laboratory practices, with ability to provide expert clinical consultation on complex immunohematologic cases.
Ability to work on a team.
Willingness to travel periodically and work onsite within the designated region as needed, including a regular onsite presence requiring 8–10 hours per week.
Ability to reside in or near Georgia, Ohio, Minnesota, or Wisconsin; nearby markets may be considered if they can effectively support the assigned territory.
The combined education and general experience must satisfy the stated minimum education and experience requirements; management experience and certifications cannot be substituted for these requirements.

Nice To Haves

Board certification or eligibility in blood banking/transfusion medicine or equivalent.
Experience in blood banking/transfusion medicine, blood center operations, or medical/scientific research.
Fellowship training or significant experience in stem cell and cellular therapy, hematopoietic stem cell transplantation, and/or regenerative medicine.
Proven leadership in expanding clinical programs and driving innovation.
Experience developing and implementing advanced medical practices in transfusion and cellular therapies.
Exceptional verbal and written communication skills for engaging hospital leadership, donors, and external partners.
Strong customer-facing communication skills and ability to build credibility with physicians and healthcare executives.
Excellent clinical judgment in complex transfusion medicine situations.
Commitment to collaboration and service.
Ability to navigate challenging clinical and operational issues with professionalism and partnership.
Strong hospital relationships, active clinical expertise, and a customer-partnership orientation.

Responsibilities

Provide medical consultation in transfusion medicine, blood banking, and patient services to hospital customers, while maintaining supportive customer relationships.
Provide continuing medical education on safe and effective use of blood components to external customers and internal audiences, including participation on relevant committees.
Direct patient service programs, including therapeutic apheresis, stem cell collection and processing, perioperative autologous cell salvage, and patient blood management.
Direct the medical aspects of regulated blood center operations, including collections, donor management, recipient adverse reactions, suspect product investigations, and other operational systems.
Participate in developing procedures, policies, or position statements concerning donor eligibility and safety, component quality, and transfusion practice.
Serve as CLIA Laboratory Director for regulated collection activities, immunohematology laboratories, HLA laboratories, stem cell collection and processing, and/or national testing laboratories.
Investigate concerns and complaints related to donor complications, recipient transfusions, customer service, or hospital relationships, coordinating with the Donor and Client Support Center to support timely completion, documentation, reporting, and leadership notification.
Develop solutions and research emerging topics in transfusion medicine.
Provide support, development, and/or leadership guidance to volunteers.