Medical Director

MedVet•Newton, MA

5d•Onsite

About The Position

MedVet is seeking a Medical Director to lead its new hospital in the Boston area (Newton, Massachusetts). This role involves collaborating with a Hospital Director in a Dyad Model, overseeing specialty and emergency doctors, and fostering a culture of medical excellence and continuous improvement. The Medical Director is responsible for leading the Medical Services team, managing hospital operations, financial results, and ensuring high-quality patient care. This position also involves strategic planning, referral partner outreach, and managing patient care issues. MedVet is a veterinary-owned and led organization that offers unique shareholder opportunities. The new Boston hospital will be an advanced, collaborative 24/7 emergency and multi-specialty facility equipped with state-of-the-art equipment.

Requirements

Demonstrated leadership with a strong track record of success during times of change, transformation, and rapid growth.
At least 5-7 years of progressive growth and experience in a veterinary organization.
Capability to effectively manage conflict in highly emotional situations with grace and maturity.
Board-certified veterinary specialists, experienced ER veterinarians, veterinarians with military leadership, veterinarians with animal health leadership, or veterinarians with equivalent experience are ideal.

Responsibilities

Foster a culture that supports continuous improvement and the development of engaged and empowered caregivers.
In partnership with the Hospital Director (HD), serve as an overall leader for the hospital, directing both Emergency and Specialty services (Dyad Leadership).
Lead and direct the Medical Services teams in the hospital, including doctor hiring, doctor onboarding, doctor development, and management of doctor performance issues, partnering with Clinical Services, HR, or other teams as needed.
Continually evaluate hiring needs and opportunities for practice growth, working in partnership with the Medical Recruiting team.
Responsible for managing overall department workflows and ensuring patient care is delivered efficiently, safely, and compassionately.
Responsible for doctor scheduling, department meetings, and other doctor-facing communications.
Works with the HD to ensure the Clinical Services team has the resources and tools to deliver high-quality patient, client, and referral partner experience.
Works with the HD to manage overall hospital financial results, including inventory/supplies and other expenses.
Work collaboratively with the HD, Regional Medical Director (RMD), and VP of Clinical Services and Finance to prepare and manage the Hospital and Capital budgets.
Work with the RMD to lead the hospital's annual Operational Plan strategy and execution.
Foster a culture supportive of Referral Partner outreach and CE activities to ensure strong and growing Referral Partner relationships.
Ensure doctors are participating in the appropriate Referral Partner outreach and coach them on how to build Referral Partner relationships effectively so that they can grow their practice.
Oversee patient care issues, Referral Partner concerns, and responses to client complaints, personally handling escalated client and Referral Partner issues.
Interacts with regulatory boards as needed.